Support #6289

[SCP ID :##3149##] : Failed to perform Open 3rd Party Transfer due to error code : P 9999

Added by Nurul Akmal over 8 years ago. Updated over 6 years ago.

Status:Work Completed-End life cycleStart date:August 19, 2016
Priority:NormalDue date:October 20, 2016
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi Hafiz,

Kindly attend below request.

Customer have performed two 3rd party transactions and unsuccessful due to the error code : P 9999. Below are the details :

Acc No : 011050004004
To Acc : 009105000052
Amount : RM100
Transaction Date : 26/05/2016
Transaction Time : 12:33:36

Appreciate your assistance to rectify the issues. 

Kindly confirm which logs you need to investigate this issue.

Thank you

3149.txt Magnifier (1.84 KB) Yap Kah Yan, May 30, 2016 17:26

Subtasks

Task #6530: [Internal Testing] Apostrophe IssueWork Completed-End life cycleNurul Akmal

Bug #6717: [Internal Testing] CIB BAU for issue [SCP ID :##3149##]Closed - End of life cycleTan Jeng Wei

History

#1 Updated by Yap Kah Yan over 8 years ago

  • File 3149.txtMagnifier added
  • Status changed from New - Begin Life Cycle to Development / Work In Progress

We suspect that the user/sender's name (LAILINA'AM) is causing this error. We tried to replicate bene name (HADJIRA @ AZEER) in development, no issue and can successful transfer.

<ErrorMessage>JZ0S8: An escape sequence in a SQL Query was malformed: '{call atm.dbo.psp_ex_main3(41,'20160526','20160526',null,'Y',null,'N','20160526123338776',null,'N','N',null,null,null,905,'MYR',null,'CK ','105','011050004004','CK ','105','009105000052',100.00,null,null,null,'20160526',null,null,null,'IB FT Intra|LAILINA'AM|HADJIRA @ AZEER|4 Kilos Ikan Bilis|-',null,null,null,'3.0',1,'DP',null,null,1,null,null,null,'MYR',null,null,null,null,null,null,null,163,null,null,null,null,null,null,null,null,null,null,null,0)}'.</ErrorMessage>

#2 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Update by Hafiz, Jun 6, 2016 01:11 PM:-

Salam Ashikin/Shahrul,

Patches is ready to deploy to STG server. Please get new patches from below path:-

\\10.20.8.35\internet banking\20160602_3149_3rd_party_failed

#3 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue closed in SCP.

#4 Updated by Norhaidah Md Dasuki almost 8 years ago

  • Status changed from Closed - End of life cycle to Development / Work In Progress
  • Assignee changed from Zahir Abd Latif to Lizahwati Basirun

Shall NOT closed. This issue still under fixing progress due to related task #6530.
Lizah, please follow up.

#5 Updated by Lizahwati Basirun almost 8 years ago

  • Status changed from Development / Work In Progress to Work Completed-End life cycle
  • Assignee changed from Lizahwati Basirun to Zahir Abd Latif

Successfully migrated to production on 21/10/2016.

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