Activity

From May 10, 2016 to June 08, 2016

15:36 Support #6276 (Closed - End of life cycle): [SCP ID :##3140##] : Labuan Logger: Hi,
Kindly attend below request.
We will proceed to re-deploy CMS logger for Labuan. As there are few changes on ... Zahir Abd Latif
13:21 Support #6275 (Closed - End of life cycle): [SCP ID :##3139##] : DESKMATE: To Add Group CEO Messa...: Hi,
Kindly attend below request.
To add and display the Group CEO Message (text) below Group CEO Message (video).... Zahir Abd Latif
13:15 Support #6274 (Closed - End of life cycle): [SCP ID :##3138##] : WEBSITE: To Replace "KFH Malaysi...: Hi,
Kindly attend below request.
http://kfhonline.com.my/kfhmb/v2/programView.do?field=PUB_DATE&yrCatName=2016&co... Zahir Abd Latif
10:23 Support #6254 (Closed - End of life cycle): [SCP ID :##3125##] : BIB_Labuan_Foreign_Telegraphic_T...: The transaction id is not missing, because the transaction id is share for all transaction and user activities. There... Ngoh Chee Ping
10:18 Support #6236 (Development / Work In Progress): [SCP ID :#3109##] : Customer encountered error pa...: Activities Performed:
# Try delete SI bill payment ASTRO in production using different account. Able to delete and n... Ngoh Chee Ping
10:14 Support #6237 (Pending Customer Feedback): [SCP ID :3110## : Error - Register Internet Banking: Suspect the mobile number return from esb is 1 digit. Requested the ESB log from KFH. Pending the ESB log. Ngoh Chee Ping

15:57 Support #6253: [SCP ID :##3124##] : WEBSITE: KFH Malaysia Annual Report Year 2015 (to be uploaded...: Hi Athira,
Kindly assist on this issue.
Thank you. Nurul Akmal
15:48 Support #6267 (Closed - End of life cycle): [SCP ID :##3135##] : DESKMATE: Directory Update - Con...: Verified by IT Staff (Azli).
This case is closed in SCP. Nurul Akmal
15:46 Support #6266 (Closed - End of life cycle): [SCP ID :##3134##] : DESKMATE: Corporate Rate 2016 (u...: Verified by IT Staff.
This case is closed in SCP. Nurul Akmal
15:44 Support #6264 (Closed - End of life cycle): [SCP ID :##3132##] : WEBSITE - CORPORATE INFO: Verified by IT Staff (Azli).
This case is closed in SCP. Nurul Akmal
12:06 Support #6267 (Closed - End of life cycle): [SCP ID :##3135##] : DESKMATE: Directory Update - Con...: Hi Athira,
Kindly attend below request.... Nurul Akmal
11:51 Support #6266 (Closed - End of life cycle): [SCP ID :##3134##] : DESKMATE: Corporate Rate 2016 (u...: Hi,
Kindly attend below request.... Nurul Akmal
11:31 Support #6265 (Work Completed-End life cycle): [SCP ID :##3133##] : DESKMATE: Annual Innovation A...: Hi,
Kindly attend below request.... Nurul Akmal
11:12 Support #6264 (Closed - End of life cycle): [SCP ID :##3132##] : WEBSITE - CORPORATE INFO: Hi Athira,
Kindly attend below request.... Nurul Akmal

16:26 Support #6260 (Work Completed-End life cycle): [SCP ID :##3130##] : DESKMATE: New HCD Document: Dear Hafiz,
Kindly attend below request.... Nurul Akmal
15:42 Support #6259 (Closed - End of life cycle): [SCP ID :##3129##] : DESKMATE: To Update HCD Forms: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
15:07 Support #6258 (Work Completed-End life cycle): [SCP ID :##3128##] : WEBSITE: New Tab for 2016 Fin...: Dear Hafiz,... Nurul Akmal
14:55 Support #6257 (Closed - End of life cycle): [SCP ID :##3127##] : e-IBFT transaction not reflected...: Dear Hafiz,
Kindly attend below request.... Nurul Akmal
14:25 Support #6256 (Closed - End of life cycle): [SCP ID :##3126##] : Unsuccessful BVMC Report: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
11:32 Support #6240 (Closed - End of life cycle): [SCP ID :##3114##] : Labuan SMS Notification.: Updated by IT Staff (Syikin) on 18/5/2016:
Migration this morning was successful - Labuan user is able to receive... Nurul Akmal

15:01 Support #6254 (Closed - End of life cycle): [SCP ID :##3125##] : BIB_Labuan_Foreign_Telegraphic_T...: Dear Hafiz,
Kindly attend below request.... Nurul Akmal
10:55 Support #6253 (Closed - End of life cycle): [SCP ID :##3124##] : WEBSITE: KFH Malaysia Annual Rep...: Hi,
Kindly attend below request.... Nurul Akmal
10:11 Support #6250 (Closed - End of life cycle): [SCP ID :##3121##] : Bulk Error Insufficient Acc Bala...: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

14:24 Support #6240 (Pending Customer Feedback): [SCP ID :##3114##] : Labuan SMS Notification.: Patch already provided to Shikin on 16/5/2016 under path "\\10.20.8.35\Internet Banking\16052016_SMS_Labuan\Patch\SMS... Ngoh Chee Ping
12:17 Support #6246 (Closed - End of life cycle): [SCP ID :##3120##] : KFHIB15 SBConsole - unable to vi...: Dear Hafiz,
Kindly attend below request.... Nurul Akmal
12:05 Support #6239 (Closed - End of life cycle): [SCP ID :##3118##] : WEBSITE & DESKMATE: Debit Card-i...: Verified by Azli.
This case is closed in SCP. Nurul Akmal

12:48 Support #6245 (Closed - End of life cycle): [SCP ID :##3119##] : OFI File changes.: Hi,
Kindly attend below request:
MyClear will revise the IBG rules that require OFI to populate correct codes for... Zahir Abd Latif
11:47 Support #6229 (Closed - End of life cycle): [SCP ID :##3102##] : WEBSITE - CORPORATE INFO.: Issue closed in SCP. Zahir Abd Latif
10:58 Support #6241 (Closed - End of life cycle): [SCP ID :##3117##] : Bulk Cancelled but Still Execute.: Hi,
Kindly attend below request:
Please help to investigate on successful bulk transactions cancellation, but 1 o... Zahir Abd Latif
10:32 Support #6240 (Closed - End of life cycle): [SCP ID :##3114##] : Labuan SMS Notification.: Hi,
Kindly attend below request:
Kindly prepare the necessary for Labuan SMS Notification to be running on JDK1.7... Zahir Abd Latif
10:24 Support #6239 (Closed - End of life cycle): [SCP ID :##3118##] : WEBSITE & DESKMATE: Debit Card-i...: Hi,
Kindly attend below request:
WEBSITE
1. To create new tab and name "Promotion"
http://kfhonline.com.my/kfhm... Zahir Abd Latif

16:34 Support #6226 (Pending Customer Feedback): [SCP ID :##3099##] : BVMC report not tally for CMS IBG...: After investigate all the log files received from KFH. Not able to found the exception related to this issue. Therefo... Ngoh Chee Ping

11:34 Support #6237 (Closed - End of life cycle): [SCP ID :3110## : Error - Register Internet Banking: Hi,
Kindly attend below request.
The below customer failed to register KFH Online - Encounter Servlet Error after... Zahir Abd Latif
11:25 Support #6236 (Closed - End of life cycle): [SCP ID :#3109##] : Customer encountered error page w...: Hi,
Kindly attend below request.
Our customer encountered error page while deleting the SI via KFHOnline. Pls ref... Zahir Abd Latif

16:58 Support #6226 (Development / Work In Progress): [SCP ID :##3099##] : BVMC report not tally for CM...: Based on the transaction data in database. The error reason captured is "Error while performing your request". This e... Ngoh Chee Ping
16:54 Support #6229 (Pending Customer Feedback): [SCP ID :##3102##] : WEBSITE - CORPORATE INFO.: This had been done by Hafiz on May 5. Pending Akmal to verify. Ngoh Chee Ping
16:51 Support #6231 (Closed - End of life cycle): [SCP ID :##3103##] : Invalid Mobile No.: This issue happen because the Astro account number is not correct. But Epay will return the same error code as invali... Ngoh Chee Ping

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