Support #6433

Avatar?id=1733&size=50

[SCP ID :##3268##] : Successful Instant Transafer Trx Reflected as Unsuccessful in BVMC Report

Added by Ahmad Hazri about 8 years ago. Updated about 8 years ago.

Status:Closed - End of life cycleStart date:July 21, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BVMCSpent time:16.00 hours
Target version:-

Description

Hapiz
Kindly attend this issue.

Please help to check on 1 successful instance transfer but reflected unsuccesssful in BVMC report.

Below are the details:
IB trasaction id - 20160719-0002630012
Date/time - 19/07/2016 14:46

History

#1 Updated by Zahir Abd Latif about 8 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Ngoh Chee Ping about 8 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Actually there are 2 transaction, first transaction is the successfully sent to phoenix but failed to log into database. Second transaction is the insufficient fund, and will not send to phoenix for this transaction. Therefore the problem is not the second unsuccessful transaction. Is the first transaction why did not log into database. But after checked the log, did not found any error log into database for the first transaction. Therefore, we requested KFH to implement the logger enhancement first, only can know the proper root cause.

First Transaction (Successful sent to phoenix, but failed to log into database)
####<Jul 19, 2016 2:42:46 PM MYT> <Debug> <ALSB Logging> <kfhib05> <ALSBServer> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1468910566548> <000000> < [Logging, Logging_request, Inbound Logging, REQUEST] <hpsService xmlns="http://hps.ws.service/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<login xmlns="">kfhib</login>
<passwd xmlns="">kfh1234</passwd>
<functionName xmlns="">IB_ACCOUNT_INQUIRY</functionName>
<args xmlns="">
<ns1:String xmlns:ns1="http://hps.ws.service/types/">92931</ns1:String>
<ns2:String xmlns:ns2="http://hps.ws.service/types/">016106002755</ns2:String>
<ns3:String xmlns:ns3="http://hps.ws.service/types/">06064021160990</ns3:String>
<ns4:String xmlns:ns4="http://hps.ws.service/types/">40</ns4:String>
<ns5:String xmlns:ns5="http://hps.ws.service/types/">603346</ns5:String>
<ns6:String xmlns:ns6="http://hps.ws.service/types/"/>
<ns7:String xmlns:ns7="http://hps.ws.service/types/"/>
<ns8:String xmlns:ns8="http://hps.ws.service/types/"/>
</args>
</hpsService>>

####<Jul 19, 2016 2:43:58 PM MYT> <Debug> <ALSB Logging> <kfhib05> <ALSBServer> <[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1468910638677> <000000> < [Logging, Logging_request, Inbound Logging, REQUEST] <hpsService xmlns="http://hps.ws.service/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<login xmlns="">kfhib</login>
<passwd xmlns="">kfh1234</passwd>
<functionName xmlns="">IB_TRANSFER_CONFIRM</functionName>
<args xmlns="">
<ns1:String xmlns:ns1="http://hps.ws.service/types/">92931</ns1:String>
<ns2:String xmlns:ns2="http://hps.ws.service/types/">016106002755</ns2:String>
<ns3:String xmlns:ns3="http://hps.ws.service/types/">06064021160990</ns3:String>
<ns4:String xmlns:ns4="http://hps.ws.service/types/">40</ns4:String>
<ns5:String xmlns:ns5="http://hps.ws.service/types/">603346 test test AZUREEN BINTI ABD AZ</ns5:String>
<ns6:String xmlns:ns6="http://hps.ws.service/types/"/>
<ns7:String xmlns:ns7="http://hps.ws.service/types/"/>
<ns8:String xmlns:ns8="http://hps.ws.service/types/"/>
</args>
</hpsService>>

Second Transaction (Unsuccessful due to insufficient fund, able log into database. Only inquiry , no transfer)
####<Jul 19, 2016 2:45:23 PM MYT> <Debug> <ALSB Logging> <kfhib05> <ALSBServer> <[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1468910723512> <000000> < [Logging, Logging_request, Inbound Logging, REQUEST] <hpsService xmlns="http://hps.ws.service/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<login xmlns="">kfhib</login>
<passwd xmlns="">kfh1234</passwd>
<functionName xmlns="">IB_ACCOUNT_INQUIRY</functionName>
<args xmlns="">
<ns1:String xmlns:ns1="http://hps.ws.service/types/">92931</ns1:String>
<ns2:String xmlns:ns2="http://hps.ws.service/types/">016106002755</ns2:String>
<ns3:String xmlns:ns3="http://hps.ws.service/types/">06064021160990</ns3:String>
<ns4:String xmlns:ns4="http://hps.ws.service/types/">40</ns4:String>
<ns5:String xmlns:ns5="http://hps.ws.service/types/">603346</ns5:String>
<ns6:String xmlns:ns6="http://hps.ws.service/types/"/>
<ns7:String xmlns:ns7="http://hps.ws.service/types/"/>
<ns8:String xmlns:ns8="http://hps.ws.service/types/"/>
</args>
</hpsService>>

#3 Updated by Zahir Abd Latif about 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

Also available in: Atom PDF