Activity
From June 22, 2016 to July 21, 2016
July 21, 2016
- 10:47 Support #6435 (Pending Customer Feedback): [SCP ID :##3270##] : WEBSITE: Company Profile Update -...
- 10:47 Support #6434 (Pending Customer Feedback): [SCP ID :##3269##] : DESKMATE: Directory Update - Res...
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10:26 Support #6435 (Closed - End of life cycle): [SCP ID :##3270##] : WEBSITE: Company Profile Update ...
- Athira
Kindly attend this case -
- Athira
Kindly attend this issue
Thanks -
- Hapiz
Kindly attend this issue.
Please help to check on 1 successful instance transfer but reflected unsuccesssfu...
July 20, 2016
- 15:04 Support #6431 (Pending Customer Feedback): [SCP ID :##3265##] : WEBSITE: Alternate Channel - Fina...
- 15:01 Support #6432 (Pending Customer Feedback): [SCP ID :##3266##] : WEBSITE: Debit Card-i - Giant Ray...
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14:23 Support #6432 (Closed - End of life cycle): [SCP ID :##3266##] : WEBSITE: Debit Card-i - Giant Ra...
- Hi,
Kindly attend below request:
to remove from "Latest Promotions"
http://www.kfh.com.my/kfhmb/
!https://sup... -
- Hi,
Kindly attend below request:
to upload the attached banner:
http://www.kfh.com.my/kfhmb/
!https://support... - 13:17 Support #6430 (Pending Customer Feedback): [SCP ID :##3264##] : DESKMATE - directory (2)
- 13:16 Support #6429 (Pending Customer Feedback): [SCP ID :##3263##] : DESKMATE - directory (1)
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- Hi,
Kindly attend below request:
REMOVE: Norafzan Abdul Rahman
http://deskmate.kfh.com.my/index.php?option=com... -
- Hi,
Kindly attend below request:
Pls MOVE 3. Raja Normezan and 5. Tengku Ony
http://deskmate.kfh.com.my/index.... -
10:52 Support #6411 (Pending Customer Feedback): [SCP ID :##3247##] : eStanding Instruction Error Page
- Root Cause:
Missing OID in one of the old SI record. Hafiz asked KFH to generate the new OID and update to those mis... - 10:42 Support #6421 (Pending Customer Feedback): [SCP ID :##3258##] : DESKMATE = directory URGENT
- 10:41 Support #6422 (Pending Customer Feedback): [SCP ID :##3259##] : DESKMATE - directory
- 10:27 Support #6423 (Pending Customer Feedback): [SCP ID :##3260##] : DESKMATE - addresses - URGENT
- 10:26 Support #6413 (Pending Customer Feedback): [SCP ID :##3250##] : DESKMATE -- upload CIRCULAR.
- 10:21 Support #6424 (Work Completed-End life cycle): [SCP ID :##3261##] : DESKMATE - content URGENT
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- Hi,
Kindly attend below request.
DESKMATE > ABOUT
http://deskmate.kfh.com.my/index.php?option=com_content&view=a... -
- Hi,
Kindly attend below request.
Pls see below link:
http://deskmate.kfh.com.my/index.php?option=com_content&v... -
- Hi,
Kindly attend below request:
Please remove:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=c... -
- Hi,
Kindly attend below request:
Please change the position of David Wee to:
Chief Operating Officer
http:/...
July 19, 2016
- 15:55 Support #6420 (Work Completed-End life cycle): [SCP ID :##3257##] : WEBSITE -- CORPORATE INFO - U...
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- Based on the log given. The root cause of this problem is missing oid in ib si table. Asked Shahrul Nizam to provide ...
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- Hi,
Kindly attend below request:
Pls replace FILES in the following link - FILES too large. Will email separa...
July 18, 2016
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- Hi,
Kindly attend below request:
please remove the banner from website
http://kfhonline.com.my/kfhmb/
!https:... -
- Finished and pushed to branch "3251_CR-Remove Option for Hardcopy Statement Request".
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- Hi,
Kindly attend below request:
Based on RFI Crediting W1 today, there's 1 unsuccessful trx with "Credit Error" ... -
- Hi,
Kindly attend below request:
Please asses the above CR and revert accordingly. Details as per attached. -
- Hi,
Kindly attend below request:
Kindly asses the above CR and revert accordingly. Details as per attached.
July 15, 2016
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- Hi,
Kindly attend below request:
Pls upload the attached circular in the link below:
http://deskmate.kfh.com.m... - 15:25 Support #6412 (Pending Customer Feedback): [SCP ID :##3248##] : DESKMATE - HCD Policy upload.
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- Root Caused of item number 1:
This issue happen due to after edit SI. The system will get the latest data in IB_INTE... -
- Hi,
Kindly attend below request:
Pls replace the HR policy - Part 1 and Part 2 for the link below. Files are too ...
July 14, 2016
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- Zahir Abd Latif wrote:
> Hi,
> Kindly attend below request:
Customer encountered error page while accessing eSta... -
- Hi,
Kindly attend below request: -
- Issue closed in SCP.
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- For this case, only need to run the OFI Purge under IBG console (the manual process) by put in yesterday date and win...
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- Hi,
Kindly attend below request:
Kindly advise on how we can merge OFI window 5 on 13/07/2016 with any of today's... -
- Update by Chee Ping, Jul 5, 2016 12:01 PM:-...
July 13, 2016
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13:28 Support #6393 (Work Completed-End life cycle): [SCP ID :##3220##] : DESKMATE: Directory Update - ...
- Closed in SCP
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- Closed in SCP
July 12, 2016
- 15:47 Support #6397 (Work Completed-End life cycle): [SCP ID :##3224##] : WEBSITE: Debit Card-i Term De...
- 15:44 Support #6395 (Work Completed-End life cycle): [SCP ID :##3222##] : WEBSITE: Company Profile Upda...
- Done by Kah Yan,
due to im on leave for hari raya. - 15:42 Support #6399 (Work Completed-End life cycle): [SCP ID :##3226##] : WEBSITE - LATEST PROMOTION - ...
- 15:40 Support #6400 (Work Completed-End life cycle): [SCP ID :##3227##] : WEBSITE - LATEST PROMOTION - ...
July 05, 2016
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- Root Cause:
Failed to save data into database due save data into multiple tables at the same time but without flushi...
July 01, 2016
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- Hi,
Kindly attend below request:... -
- Hi,
Kindly attend below request:
Please REMOVE, campaign expires today:
Deposit today. Get Paid in Advance!
h... -
- Hi,
Kindly attend below request:
to upload banner as attached:
http://www.kfh.com.my/kfhmb/
!https://support.... - 12:25 Support #6391 (Work Completed-End life cycle): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant...
- 12:24 Support #6392 (Work Completed-End life cycle): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON ...
- 12:11 Support #6391 (Pending Customer Feedback): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant Ray...
- 12:11 Support #6392 (Pending Customer Feedback): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON Big ...
- 12:09 Support #6391 (Pending Review): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant Raya Ceria Jim...
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- Dear Kah Yan,
Kindly assist due to Hafiz on leave on that day.
Thanks. -
- Dear Kah Yan,
Kindly assist due to Hafiz and Adit on leave on that day.
Thanks. -
- Dear Athira,
Kindly assist due to Hafiz on leave on that day.
Thanks.
June 30, 2016
-
- Hi,
Kindly attend below request:
to add (ACTING CEO) after Nor Azzam's post: DEPUTY CHIEF EXECUTIVE OFFICER & CHI... -
- Hi,
Kindly attend below request:
1. to remove Mr Ahmed S. Al Kharji from Management Team
http://www.kfh.com.my/k... -
- Hi,
Kindly attend below request:
to remove Mr Ahmed S. Al Kharji from directory and search button
http://deskmat... -
- Hi,
Kindly attend below request:
1. to add in Latest Promotions
http://www.kfh.com.my/kfhmb/
!https://support... -
- Hi,
Kindly attend below request:
1. to add in Latest Promotions
http://www.kfh.com.my/kfhmb/
!https://support... -
- Issue closed in SCP.
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- Verified by Azli.
Issue closed in SCP.
June 29, 2016
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- 15/06/2016 – Already provided the effort on the changes.
Need feedback from bank. -
- Update by Hafiz, Jun 17, 2016 04:51 PM:-...
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- Hi,
Kindly attend below request:...
June 28, 2016
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- Hi,
Kindly attend below request:... -
- Hi,
Kindly attend below request:...
June 24, 2016
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- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=72&I...
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