Support #6444
[SCP ID :##3281##] : Non receipt TAC - 25/07/2016
Status: | Work Completed-End life cycle | Start date: | July 25, 2016 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi Hafiz,
Kindly attend below request.
Please help to check on some cases of non-receipt TAC. Kindly find the attached SMS_TABLE of null sms_guid for your next action. The SMS TAC logs are ready at below path as extracted today, before 10 am \\10.20.8.35\Internet Banking\IB_Issues_and_Logs\25072016_sms_logs Kindly investigate and revert soonest possible.
Thank you.
History
#1 Updated by Zahir Abd Latif about 8 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Update by Hazri ,Thu, Jul 28, 2016 at 6:52 AM:-
Hi All This activity objective was succeeded. Task involve : 1.Copying SMS application (Malaysia) from web1 to web2 ~ 5.00pm 2.Copying SMS application (Labuan) from web1 to web2 ~ 2.30 am 3.Reboot web1 ~ 3 am 4.Bring up SMS app at web2 ~ 3 am 5.Testing and verified by Shikin TAC is received correctly 6.Bring up SMS app at web1 (both running) ~ 5.30 am 7.Testing and verified by Shikin TAC is received correctly when both SMS are running in web1 & web2. Thank you all and for those involved.