Support #6444

[SCP ID :##3281##] : Non receipt TAC - 25/07/2016

Added by Nurul Akmal about 8 years ago. Updated about 8 years ago.

Status:Work Completed-End life cycleStart date:July 25, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi Hafiz,
Kindly attend below request.

Please help to check on some cases of non-receipt TAC. 
Kindly find the attached SMS_TABLE of null sms_guid for your next action. The SMS TAC logs are ready at below path as extracted today, before 10 am

\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\25072016_sms_logs

Kindly investigate and revert soonest possible.

Thank you.

History

#1 Updated by Zahir Abd Latif about 8 years ago

  • Status changed from New - Begin Life Cycle to Work Completed-End life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update by Hazri ,Thu, Jul 28, 2016 at 6:52 AM:-

Hi All

This activity objective was succeeded.
Task involve :
1.Copying SMS application (Malaysia)  from web1 to web2 ~ 5.00pm
2.Copying SMS application (Labuan) from web1 to web2 ~ 2.30 am
3.Reboot web1 ~ 3 am
4.Bring up SMS app at web2 ~ 3 am
5.Testing and verified by Shikin TAC is received correctly
6.Bring up SMS app at web1 (both running) ~ 5.30 am
7.Testing and verified by Shikin TAC is received correctly when both SMS are running in web1 & web2.

Thank you all and for those involved.

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