Support #6588

[SCP ID :##3375##] : Incident 20092016.

Added by Zahir Abd Latif about 8 years ago. Updated about 8 years ago.

Status:Closed - End of life cycleStart date:September 21, 2016
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Internet Banking prompt 'System Unavailable' and 'Session Expired' for below module.

1.Transaction History Inquiry

2. AGRONet Transaction History Inquiry

3. New Bill Payment

4. BIB - login

Upon checking found RIB/BIB/IBAM version in IBAPPSVR2 outdated. As per advise, we have deploy the latest source to IBAPPSVR2.
Kindly guide us to check IBAPPSVR2 to makesure there is no missing application & websphere configuration.

History

#1 Updated by Yap Kah Yan about 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

Root Cause: Old version of war file in App2
Solution: Deploy newest version.

#2 Updated by Zahir Abd Latif about 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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