Activity
From August 23, 2016 to September 21, 2016
September 21, 2016
- 14:01 Support #6588 (Pending Customer Feedback): [SCP ID :##3375##] : Incident 20092016.
- Root Cause: Old version of war file in App2
Solution: Deploy newest version. - 12:52 Support #6588 (Closed - End of life cycle): [SCP ID :##3375##] : Incident 20092016.
- Hi,
Kindly attend below request:
Internet Banking prompt 'System Unavailable' and 'Session Expired' for below mod...
September 20, 2016
- 10:01 Support #6522: [SCP ID :##3335##] : Forgot Password - Account has been locked
- Still not receive any response from Agrobank
September 14, 2016
- 17:26 RIB Support #6573 (Pending Customer Feedback): Re: [SCP ID :##3365##] : pay transaction not updated i...
- As per our discussion, the logs are overwritten.
From the provided logs, I have found 2 cases due to DB deadlock. ... - 15:09 RIB Support #6573 (Closed - End of life cycle): Re: [SCP ID :##3365##] : pay transaction not updated ...
- Kah Yan
Kindly assist
September 13, 2016
- 13:30 Task #6572 (Pending Customer Feedback): [SCP ID :##3364##] : Customer with status TAC Unlocked no...
- Provided war file to IT for testing.
Root cause:
If TAC_UNLOCKED (4) status, not allow to retrieve profile
Sol... - 13:20 Task #6572 (Closed - End of life cycle): [SCP ID :##3364##] : Customer with status TAC Unlocked n...
- Hi Kah Yan,
Kindly attend below request.
Please help to check this issue:...
September 05, 2016
- 11:10 Support #6558 (Pending Customer Feedback): [SCP ID :##3357##] : Instant Transfer Declined ( 00817...
- Beans to check on the error.
[05/09/2016] [09:08:37:801] [INFO] [ESBeIBFTAcctInquiryServices]:312 - Error Code : E... - 10:47 Support #6558: [SCP ID :##3357##] : Instant Transfer Declined ( 0081780) Lim Jit Kean.
- Update from Syafiq, issue happened in RIB
- 09:45 Support #6558 (Closed - End of life cycle): [SCP ID :##3357##] : Instant Transfer Declined ( 0081...
- Hi,
Kindly attend below request:
Kindly need your assistance to check why the transaction was declined.
Bel...
September 02, 2016
- 11:36 RIB Support #6556 (Pending Customer Feedback): [SCP ID :##3355##] : Session Expired (ID-0081268) NOR...
- Provide script to update null values
update IB_TRANSFER_LIMIT set INTRA_OPEN_LIMIT=0, INTRA_FAV_LIMIT=0,
INTER...
September 01, 2016
- 19:11 RIB Support #6556 (Closed - End of life cycle): [SCP ID :##3355##] : Session Expired (ID-0081268) NO...
- Hi Kahyan
Kindly attend this case
Thanks - 17:19 BIB Support #6549 (Pending Customer Feedback): [SCP ID :##3350##] : Username problem for Single User...
- Feedback from Halimah, already able to create user.
August 30, 2016
- 16:16 BIB Support #6549 (Closed - End of life cycle): [SCP ID :##3350##] : Username problem for Single Use...
- Hi Kahyan
kindly attend this case.
Thanks
August 26, 2016
- 15:33 Support #6522 (Pending Customer Feedback): [SCP ID :##3335##] : Forgot Password - Account has bee...
- Waiting agrobank to revert on the correct username and the database query after confirm.
- 15:19 Task #6499 (Pending Customer Feedback): [SCP ID :##3321##] : Unable to make instant transfer due ...
- This issue happen because the payment type is null and some of them is the session issue. In order to solve the payme...
- 11:28 Task #6499 (Development / Work In Progress): [SCP ID :##3321##] : Unable to make instant transfer...
- Hi Chee Ping,
Can help look into this? The error occurred when click Next (Details > Confirm)
I suspect maybe o...
August 24, 2016
- 09:05 Support #6521 (Closed - End of life cycle): [SCP ID :##3334##] : En. Shaiful performed Fav. Insta...
- Issue closed in SCP.
Also available in: Atom