Support #6629
[SCP ID :##3391##] : Bill Payment issue - during DR exercise
Status: | Closed - End of life cycle | Start date: | September 28, 2016 | |
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Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Need your expertise to check if bill payment issue related to ePay proxy setting in Aqualogic
Attached herewith are screenshot error and screenshot for proxy setting on Prod and DR.
History
#1 Updated by Zahir Abd Latif almost 8 years ago
- Assignee changed from Ahmad Hazri to Hafizudin MD
Dear Hafiz,
Kindly assist.
Thanks.
#2 Updated by Zahir Abd Latif almost 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Update from Chee Ping, Sep 29, 2016 09:23 AM:-
Hi Azraf Based on the log file we investigate that day, the error show credential not found. The credential here is about the kfhib05 and kfhib15. But due to the certificate on production and DR is the same that pointing to kfhib05. That why DR not able to call to EPAY using the same certificate. Please contact EPAY to get the new certificate for DR. Thank you
#3 Updated by Zahir Abd Latif almost 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.