Support #6712

[SCP ID :##3423##] : Create New Company - Company details not display at checker page

Added by Zahir Abd Latif almost 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:October 17, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:IBAMSpent time:-
Target version:-

Description

Hi,
Kindly attend below request.

Please help to check and fix.

Refer attachement.

Thank You.

IBAM.docx (98.1 KB) Zahir Abd Latif, October 17, 2016 17:27

History

#1 Updated by Yap Kah Yan almost 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

Root Cause:
suspect that the system is throwing null pointer when converting the stored blob into company details

Solution:
create a new company with the same details

Please advise user to create a new company with the same details. Kindly revert if same issue happen.

We suspect that the system is throwing null pointer when converting the stored blob into company details.
If need to clean up the approval records, will need to run a script in database to manual reject (delete) the records.

Select Script:
select * from MK_TRNX_MASTER where MK_ID in (13647,13788,13107,12235);

Delete Script:
delete from MK_TRNX_MASTER where MK_ID in (13647,13788,13107,12235);

#2 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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