Support #6712
[SCP ID :##3423##] : Create New Company - Company details not display at checker page
Status: | Closed - End of life cycle | Start date: | October 17, 2016 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | IBAM | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request.
Please help to check and fix.
Refer attachement.
Thank You.
History
#1 Updated by Yap Kah Yan almost 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Root Cause:
suspect that the system is throwing null pointer when converting the stored blob into company details
Solution:
create a new company with the same details
Please advise user to create a new company with the same details. Kindly revert if same issue happen.
We suspect that the system is throwing null pointer when converting the stored blob into company details.
If need to clean up the approval records, will need to run a script in database to manual reject (delete) the records.
Select Script:
select * from MK_TRNX_MASTER where MK_ID in (13647,13788,13107,12235);
Delete Script:
delete from MK_TRNX_MASTER where MK_ID in (13647,13788,13107,12235);
#2 Updated by Zahir Abd Latif almost 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.