Support #6718
[SCP ID :##3427##] : OPEN INSTANT TRANSFER TRANSACTION
| Status: | Closed - End of life cycle | Start date: | October 19, 2016 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY IBG | Spent time: | 5.00 hours | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Seek your assistance to further check the reason for the rejection as customer failed to perform instance transfer to MBB's current account.
Appended below the details for your reference.
KFH Acc No : 001103006177
MBB Acc No : 512101144563
Amount : 4120
Last Transaction attempted : 18/10/2016 & 2.12PM
History
#1
Updated by Ngoh Chee Ping almost 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Still waiting for the ALSB log, because the transaction is rejected by powercard.
#2
Updated by Ngoh Chee Ping almost 8 years ago
- Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
- % Done changed from 0 to 100
This problem happened due to powercard does not return a response. That why customer getting rejection page.
#3
Updated by Zahir Abd Latif almost 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.