Support #6785
[TPMS_GL066] - Publication > Email Marketing
| Status: | Work Completed-End life cycle | Start date: | November 14, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | November 16, 2016 | |
| Assignee: |  Siti Norahayu Mohd Desa | % Done: | 100% | |
| Category: | GO_Live | Spent time: | - | |
| Target version: | - |
Description
Duplicate email in list of email (Email Marketing Module) and unable to send email marketing.
Attached screenshot for your reference.
History
#1
Updated by Najmi Pasarudin almost 8 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Najmi Pasarudin over 7 years ago
- Status changed from Development / Work In Progress to Internal Testing
- Assignee changed from Najmi Pasarudin to Siti Norahayu Mohd Desa
- % Done changed from 0 to 90
Issue has been deployed in migration ID0018, TPMS version 47 on 25 November 2016. There is no test scenario since this only happen to production. Only required feedback from MATRADE whether the issue still happening or not.
Issue:
TPMS create duplicate email when send email using Email Marketing module. However, this only happen to production.
Cause:
TPMS create email address without checking database.
Solution:
TPMS check database first before creating email in Email Marketing.
Test scenario:
None. Requires MATRADE IT department to monitor the issue after migration.
#3
Updated by Siti Norahayu Mohd Desa over 7 years ago
- Status changed from Internal Testing to Pending Customer Feedback
#4
Updated by Najmi Pasarudin about 7 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- % Done changed from 90 to 100