Support #7092

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[Request ID :##3642##] : Successfully approved but status still pending approval - KFH Labuan

Added by Ahmad Hazri over 7 years ago. Updated over 7 years ago.

Status:Closed - End of life cycleStart date:February 02, 2017
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:Labuan BIBSpent time:-
Target version:-

Description

Hi Hafiz

kindly assist

Append herewith payment done by customer which successfully approved but status still pending approval. 
Need your kind assistance to remove the payment from pending approval list and changed the status to ACCEPTED.

        Transaction Date:      2017-01-17 20:07:12.0   
  IB Ref. No. / IB Batch No.: 0000215512
  Company Name: UNIVERSAL EXCHANGE CENTRE LIMITED
  Verified Date:  2017-01-17 08:07:12
  Approved Date:  2017-01-18 14:24:38
  Rim No: 167
  Service Type: Open Foreign Telegraphic Transfer
  From Account No.: 888305002680
  To Account No.: 215457
  Amount: 4,125.00
  Payment Mode: Pay Now 
  Payment Frequency: - 
  Start Date: 17 Jan 2017 
  Termination Date: - 
  Approval Status: Pending Approval
  IB Transaction Status: Pending Approval
  Phoenix Reference No.: 
  Phoenix Reversed Reference No.: 
  Phoenix Charges Reference No.: 
  Phoenix Reversed Charges Reference No.: 
  From Currency: USD
  To Currency: USD

History

#1 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update by Hafiz, Mar 29, 2017 11:48 AM:-

Salam Shahrul/Ashikin

Please execute sql below to update transaction status

Schema bib

update bib_company_transaction set action_status='4' , trnx_status='Accepted'
where trnx_id = '201701170000215512';

update bib_ftt_transfer set status='Accepted' where trnx_id = '201701170000215512';

#2 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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