B - Production Support » Agrobank Support

Hi,
Kindly attend below request.

Kindly need your assistance to check on this matter, KADA approver did not received SMS notification to approved transaction.

Based on record, last SMS send to this customer is 2017-01-11 16:22:11.193, after that no SMS generated.

Below are the company details:

AGRTONetBIZ
  LEMBAGA KEMAJUAN PERTANIAN KEMUBU
  User ID:              2362
  Username:       kadawanbadri03
  Full Name:        WAN BADRI WAN OMAR
  Tel No:                097447088
  Mobile No:       60179838330
  ID No:                 730912035471 
  Address:            PETI SURAT 127 JALAN DATO LUNDANG
  City:                     KOTA BHARU 
  State:                  Kelantan 
  Postcode:          15710 
  Email Address: badri07@yahoo.com 
  Role:                    Approver 
  Approver Group : B 
  User Status:     ACTIVE 
  FTL Completed: Yes 
  Updated By:     WAN AHMAD BIN JUSOH 
  Updated Date: 14/11/2016 16:46:54

IBAM Setting:

Latest transaction perform by KADA:

Company Id
1135
Company Name
LEMBAGA KEMAJUAN PERTANIAN KEMUBU
Initiated By
kadazawiyah01
Approved By
kadanordin01
kadawanbadri03
Transaction ID
20170215000000196247
Batch ID
11704600071
Transaction Types
Bulk Payment - File Upload
Transaction Description
-

Transaction From Account No
1007551000003657
Transaction To Account No
-

Transaction Amount
8,248.50
Total Charges
0.00
Transaction Date
15/02/2017 09:05:48
Effective Date
15/02/2017 12:29:43
Transaction Status
Accepted
Host Error Reason
-