Support #7400

[SCP ID :##3803##] : M2U issue transfer fav SKN step 1

Added by Zahir Abd Latif over 7 years ago. Updated about 7 years ago.

Status:Work Completed-End life cycleStart date:April 17, 2017
Priority:NormalDue date:April 25, 2017
Assignee:Tommy Arryandy % Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

please check for issue get warning [default] System is currently unavailable. Please try again later. on step 1 for fav SKN transfer

[4/17/17 13:21:18:125 WIT] 000001fc SystemErr R at net.penril.ib.middle.fundtransfer.telegraphic_transfer.service.IBTelegraphicTransferConfirmServices.telegr
aphicTransferConfirm(IBTelegraphicTransferConfirmServices.java:247)
[4/17/17 13:21:18:125 WIT] 000001fc SystemErr R at net.penril.ib.middle.fundtransfer.telegraphic_transfer.service.IBTelegraphicTransferConfirmServices.telegr
aphicTransferFavConfirm(IBTelegraphicTransferConfirmServices.java:62)
[4/17/17 13:21:18:125 WIT] 000001fc SystemErr R at com.ib.rib.controller.actions.ib104_fundtransfer.telegraphic_transfer.IBTelegraphicTransferConfirmAction.e
xecute(IBTelegraphicTransferConfirmAction.java:200)

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Due date set to April 19, 2017
  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

Replied Wahyu on 19th April 2017:

Pak Wahyu,

Please execute below select query:

1) select user_id, bene_acct_number from dbo.ib_ftt_accounts where telegraphic_type = 'TT' and transaction_service is null;
- To display the list of user id, to account number where transfer service has anomaly (null).

2) select transaction_date, user_id, details from dbo.ib_user_transaction_history where service_code = 'FTTTADD' and user_id in
(select user_id from dbo.ib_ftt_accounts where telegraphic_type = 'TT' and transaction_service is null);
- To display when above anomaly is inserted.
- Need to compare account number above  vs account number inserted inside details query and identify when was it inserted.

Goal: To identify when was the anomaly (empty transfer service) happened/inserted. Based on my notes, this issue fix shall be deployed already by 21st December 2016 for M2U.

Thanks.

#2 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue closed in SCP.

#3 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian about 7 years ago

  • Due date changed from April 19, 2017 to April 25, 2017
  • Status changed from Closed - End of life cycle to Internal Testing
  • Assignee changed from Zahir Abd Latif to Tommy Arryandy
  • % Done changed from 100 to 0

Tommy,

Need to update the test script because step 3, 4, and 5 are missing.

- 1.      Do open skn trx until success.
    - 2.      Add as favourite until success,
    - 3.      Click manual registration fav for skn/rtgs
    - 4.      Select skn in step 1,
    - 5.      Missing parameter in step 2.

Thanks.

#5 Updated by Tommy Arryandy about 7 years ago

  • Status changed from Internal Testing to Pending Customer Feedback

Test script already test and uploaded, but no customer feedback from last email

[Request ID :##3803##] : M2U issue transfer fav SKN step 1

Dear Pak Wahyu,

I'm emailing you regarding the "M2U issue transfer fav SKN step 1" issue.
Kindly to verify as informed by Gabby previously.

Is there anything else we can assist?
If no, we will proceed to close this case.
If you have any further questions, comments, or concerns, please let us know by replying back to this e-mail and the Request will be automatically opened.

#6 Updated by Tommy Arryandy about 7 years ago

  • Status changed from Pending Customer Feedback to Work Completed-End life cycle

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