B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

April 19, 2017

13:35 Support #7390: Re: [Request ID :##3794##] : db2/m2u rolled back in cleanup of LocalTransactionCon...

Ateh, my reply to Wahyu as follows. I'm not going to entertain this question from Wahyu, as the report given is so mi... Rayvandy Gabbytian

13:28 Support #7367 (Closed - End of life cycle): [Request ID :##3775##] : OPG & MSS issue

Issue already closed in SCP. Zahir Abd Latif

13:28 Support #7400 (Pending Customer Feedback): [SCP ID :##3803##] : M2U issue transfer fav SKN step 1

Replied Wahyu on 19th April 2017:... Rayvandy Gabbytian

13:27 Support #7391 (Pending Customer Feedback): [SCP ID :##3795##] : MSS unable to update BankCode in...

Dear Ateh,
You may ask Wahyu whether issue can be closed.
Thanks. Rayvandy Gabbytian

13:26 Support #7391 (Development / Work In Progress): [SCP ID :##3795##] : MSS unable to update BankCo...

Replied to Wahyu on 19th April 2017:... Rayvandy Gabbytian

13:24 Support #7367 (Pending Customer Feedback): [Request ID :##3775##] : OPG & MSS issue

Dear Ateh,
You could ask Wahyu whether the issue can be closed.
Thanks. Rayvandy Gabbytian

13:22 Support #7367 (Development / Work In Progress): [Request ID :##3775##] : OPG & MSS issue

My reply on 11th April 2017 to Wahyu:... Rayvandy Gabbytian

April 17, 2017

17:29 Support #7400 (Work Completed-End life cycle): [SCP ID :##3803##] : M2U issue transfer fav SKN st...

Hi,
Kindly attend below request:
please check for issue get warning [default] System is currently unavailable. Pl... Zahir Abd Latif

April 12, 2017

18:38 Support #7391 (Closed - End of life cycle): [SCP ID :##3795##] : MSS unable to update BankCode i...

HI Gabby
kindly Assist... Ahmad Hazri

17:53 Support #7390: Re: [Request ID :##3794##] : db2/m2u rolled back in cleanup of LocalTransactionCon...

Dear Ateh,
Im not sure how to fix this one. Going to ignore this request for now. Apology in advance.
Thanks. Rayvandy Gabbytian

17:50 Support #7390 (Closed - End of life cycle): Re: [Request ID :##3794##] : db2/m2u rolled back in c...

Hi Gabby
Kindly assist... Ahmad Hazri

April 05, 2017

11:28 Support #7367 (Closed - End of life cycle): [Request ID :##3775##] : OPG & MSS issue

Hi Gabby
Kindly attend below issue
1. Text in TAC box is not display all text.
2. will get error "System is curr... Ahmad Hazri

April 03, 2017

09:17 Support #7284 (Closed - End of life cycle): [SCP ID :##3729##] : guidance parameter and query Bil...

Issue closed in SCP. Zahir Abd Latif

March 31, 2017

16:28 Support #7339 (Pending Customer Feedback): [SCP ID :##3753##] : M2U not sending mail notification...

Dear Zahir,
I have replied to Wahyu via email as follows. Now we are waiting for his feedback.
Since this is the ... Rayvandy Gabbytian

16:19 Support #7296 (Pending Customer Feedback): [SCP ID :##3737##] M2U missing value voucher amount

Rayvandy Gabbytian

16:18 Support #7296 (Development / Work In Progress): [SCP ID :##3737##] M2U missing value voucher amount

Dear Zahir,
My update to Wahyu as follows via:
Email subject: Re: [Request ID :##3737##] : M2U missing value vouc... Rayvandy Gabbytian

12:55 Support #7221: [SCP ID :##3692##] : RMBP Virtual Account validation max length

Dear Tommy,
1. please perform test for this fixes,
2. create test document,
3. Get approval from Amy & Kak Haida... Rayvandy Gabbytian

12:53 Support #7284 (Pending Customer Feedback): [SCP ID :##3729##] : guidance parameter and query Bill...

This case has been closed by 21st March 2017.
Root cause:
1. Based on IT info, scheduler not running,
2. Some fi... Rayvandy Gabbytian

12:47 Support #7235 (Internal Testing): [SCP ID :##3698##] : RMBP virtual account display undefined if ...

Dear Tommy,
1. Ask Chee Onn how to test,
2. please perform test for this fixes,
3. create test document,
4. Get... Rayvandy Gabbytian

12:43 Support #7098 (Pending Customer Feedback): [SCP ID :##3645##] : RMBP APK warning from playstore

Dear Zahir,
As per latest update, IBM is still investigating the issue with lib PNG and Open SSL matters. So this ... Rayvandy Gabbytian

March 30, 2017

09:37 Support #7339 (Closed - End of life cycle): [SCP ID :##3753##] : M2U not sending mail notificatio...

Hi,
Kindly attend below request:
please as check as M2U not sending mail notification after TD transaction,
Zahir Abd Latif

March 24, 2017

09:54 Support #7311 (Work Completed-End life cycle): [SCP ID :##3743##] : M2U Issue payment Zakat

Hi,
Kindly attend below request:
please help to check for issue while doing payment biller Zakat. Zahir Abd Latif

March 23, 2017

15:14 Support #7235: [SCP ID :##3698##] : RMBP virtual account display undefined if get RC 96

Hi Gabby,
This fixed had been delivery together with the TD interest rate in the last email.
Thank you.
Ngoh Chee Onn

March 22, 2017

09:58 Support #7296 (Closed - End of life cycle): [SCP ID :##3737##] M2U missing value voucher amount

Hi,
Kindly attend below request.
Please use below step to re create
1. click Menu purchase and proceed step ... Zahir Abd Latif

March 21, 2017

14:43 Support #7235 (Development / Work In Progress): [SCP ID :##3698##] : RMBP virtual account display...

Hi Gabby,
Please refer below for the root cause and resolution.
Root cause: Wrong response code mapping for inval... Ngoh Chee Onn

09:40 Support #7098: [SCP ID :##3645##] : RMBP APK warning from playstore

Dear Gabby/Team,
Any update on this issue?
Please do update whether I can close this case.
Thanks. Zahir Abd Latif

09:39 Support #7091: [Request ID :##3641##] : MSS cust trx enquiry maybank cc payment

Dear Gabby/Team,
Any update on this issue?
Please do update whether I can close this case.
Thanks. Zahir Abd Latif