Support #7554

[SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SESSION EXPIRED

Added by Zahir Abd Latif about 7 years ago. Updated about 7 years ago.

Status:Closed - End of life cycleStart date:July 10, 2017
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

TBSD team reported session expired when confirm takaful purchase at RIB. Please check and fix urgently.

History

#1 Updated by Yap Kah Yan about 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

Issue is not during confirm, session expired is when user click next after terms and condition (5/7)

Root Cause: Setting of Takaful ID not correct in AppConfig
Solution: Changed the ID from 126 to 124

#2 Updated by Zahir Abd Latif about 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

Also available in: Atom PDF