Activity
From June 14, 2017 to July 13, 2017
July 13, 2017
- 14:57 Support #7554 (Closed - End of life cycle): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SE...
- Issue closed in SCP.
- 14:56 Support #7551 (Closed - End of life cycle): [SCP ID :##3936##] : Change Name at takaful purchase ...
- Issue closed in SCP.
- 11:20 Support #7569: [SCP ID :##3953##] : customer unable to activate new security token with 'Unknown ...
- Root Cause: Secure Metrics return error during SyncToken
Solution: Check with Secure Metrics / replace the token wit... - 11:19 Support #7569 (Pending Customer Feedback): [SCP ID :##3953##] : customer unable to activate new s...
- We have found success response was not returned during syncToken call to Secure Metrics.
Kindly advice user to repl... - 10:21 Support #7569 (Closed - End of life cycle): [SCP ID :##3953##] : customer unable to activate new ...
- Hi,
Kindly attend below request.
Kindly need your assistance to check on this issue, customer unable to activate... - 10:15 Support #7565 (Pending Customer Feedback): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details show...
- Below are our findings.
For FD account, you need to check with host why the response is AB.
For both loan accounts...
July 12, 2017
- 15:47 Support #7565 (Closed - End of life cycle): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details sho...
- Hi,
Kindly attend below request.
<Summary>
Customer wanted to view Account & Banking details, but encountered :... - 12:10 Support #7552 (Pending Customer Feedback): [SCP ID :##3937##] : Email notification for statutory ...
- 10:12 Support #7552 (Pending Prod Deployment): [SCP ID :##3937##] : Email notification for statutory bo...
- Pending CR request
- 10:11 Support #7551 (Pending Customer Feedback): [SCP ID :##3936##] : Change Name at takaful purchase s...
- Root Cause: Use display name instead of user name
Solution: Use user name - 10:10 Support #7554 (Pending Customer Feedback): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SES...
- Issue is not during confirm, session expired is when user click next after terms and condition (5/7)
Root Cause: S...
July 10, 2017
- 11:10 Support #7554 (Closed - End of life cycle): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SE...
- Hi,
Kindly attend below request:
TBSD team reported session expired when confirm takaful purchase at RIB. Please ... - 10:15 Support #7552 (Closed - End of life cycle): [SCP ID :##3937##] : Email notification for statutory...
- Hi,
Kindly attend below request:
I would like to request to add email notification for below:
1. Upon Upload L... - 10:10 Support #7551 (Closed - End of life cycle): [SCP ID :##3936##] : Change Name at takaful purchase ...
- Hi,
Kindly attend below request:
Please change Name at takaful purchase screen to use Customer Name instead of di...
June 22, 2017
- 12:06 Support #7401: [SCP ID :##3804##] : RIB User Activity Error
- Officially: not migrated, no sign-off
Migration Date: 06.05.2017
Migration ID: 71 - 12:02 BIB Support #7265: [SCPID :##3712##] : Bank Admin suspend token but token not auto unassigned from user
- Officially: not migrated, no sign-off
Migration Date: 06.05.2017
Migration ID: 71 - 11:34 BIB Support #7265 (Pending Prod Deployment): [SCPID :##3712##] : Bank Admin suspend token but token n...
- Kah Yan,
Please check if this already go to Production. If yes under which migration ID. - 11:33 Support #7401 (Pending Prod Deployment): [SCP ID :##3804##] : RIB User Activity Error
- Kah Yan,
Please check if this already go to Production. If yes under which migration ID. - 11:32 Support #7401: [SCP ID :##3804##] : RIB User Activity Error
- On Apr 19, 2017 09:02 AM Kah Yan Yap wrote ---
Dear Izzati,
Patch is ready at 172.16.51.35
D:\was-workspace\01... - 11:06 Support #7258 (Closed - End of life cycle): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION I...
June 20, 2017
- 11:06 Support #7506 (Closed - End of life cycle): [Request ID :##3891##] : Kada approver B unable to a...
- Issue closed in SCP.
- 11:06 Support #7518 (Closed - End of life cycle): [Request ID :##3904##] : PPK Langat - Bulk Payment fa...
- Issue closed in SCP.
June 19, 2017
- 10:37 Support #7518 (Pending Customer Feedback): [Request ID :##3904##] : PPK Langat - Bulk Payment failed
- Findings from Chee Ping:
I found there are 2 files is not updated to production.
\com\ib\bib\error\exception\IB...
June 16, 2017
- 15:55 Support #7504: [SCP ID :##3889##] : System unavailable when click fund transfer menu
- Hi Kak Haida,
Issue has successfully been replicate. Refer attached Test Result for more detail.
Thank you :p - 14:42 Support #7507 (Pending Review): Request ID :##3892##] : Charges eibft not correct
- Hi Kak Haida,
This issue is Conditional Pass due to limitation in order to test EIBFT transaction.
Thank you. - 11:53 Support #7504 (Pending Review): [SCP ID :##3889##] : System unavailable when click fund transfe...
- 11:53 Support #7504: [SCP ID :##3889##] : System unavailable when click fund transfer menu
- Hi Kak Haida,
This issue is Conditional Pass because we do not have any companies that have more than 50 current a... - 11:03 Support #7503 (Pending Review): [SCP ID :##3888##] : BULK PAYMENT - Failed to approve, crediting ...
- Hi Kak Haida,
This issue has successfully tested. Kindly review attached Test Result.
Thank you - 10:50 Support #7518 (Closed - End of life cycle): [Request ID :##3904##] : PPK Langat - Bulk Payment fa...
- Hi,
Kindly attend below request.
Please this urgently.
Customer performed Bulk Payment, status at Bulk Pay...
June 15, 2017
- 17:32 Support #7506 (Pending Customer Feedback): [Request ID :##3891##] : Kada approver B unable to ap...
- Confirmed with Ilah, Kada approver B is able to approve transaction.
Currently Kada approver 3 have issue on appro... - 17:29 Support #7504 (Internal Testing): [SCP ID :##3889##] : System unavailable when click fund trans...
- Root cause: Account get from host
Fix: Account get from database
Released at:
D:\was-workspace\01 Download WAR... - 15:52 Support #7508 (Pending Review): [Request ID :##3893##] : Edit account at user maintenance, appro...
- Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. - 14:28 Support #7508 (Internal Testing): [Request ID :##3893##] : Edit account at user maintenance, app...
- deployed to preprod
Root cause: User old account list not deleted, list contains old and new accounts
Fix: Delete... - 09:05 Support #7503 (Internal Testing): [SCP ID :##3888##] : BULK PAYMENT - Failed to approve, creditin...
- Fixes deployed to preprod.
Root cause: System still call BPS to process bulk payment even when transaction is appr... - 09:01 Support #7507 (Internal Testing): Request ID :##3892##] : Charges eibft not correct
- Fixes deployed to preprod.
Root cause: Charges value not stored as 0.53
Fix: store charges as 0.53 and update the...
June 14, 2017
- 16:44 Support #7508 (Closed - End of life cycle): [Request ID :##3893##] : Edit account at user mainte...
- Hi,
Kindly attend below request.
Bank admin Edit account at user maintenance, approve but not reflect. Account nu... - 16:22 Support #7507 (Closed - End of life cycle): Request ID :##3892##] : Charges eibft not correct
- Hi,
Kindly attend below request.
Kindly need your assistance to check on this issue, customer check in her Agro... - 11:32 Support #7506 (Closed - End of life cycle): [Request ID :##3891##] : Kada approver B unable to a...
- Hi,
Kindly attend below request.
Kindly need your assistance on this matter,
Kada approver B unable to approv... - 10:02 Support #7504 (Closed - End of life cycle): [SCP ID :##3889##] : System unavailable when click ...
- Hi Kah Yan,
Kindly assist on this issue.... - 09:52 Support #7503 (Closed - End of life cycle): [SCP ID :##3888##] : BULK PAYMENT - Failed to approve...
- Hi Kah Yan,
Kindly assist on this issue....
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