Support #7571
[SCP ID :##3955##] : Unable to cancel IBG (corus)
| Status: | Closed - End of life cycle | Start date: | July 13, 2017 | |
|---|---|---|---|---|
| Priority: | Immediate | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY IBG | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request.
Please help to check on why user unable to cancel IBG transaction at Corus.
Attached file for your reference. Will inform once logs is available.
History
#1
Updated by Zahir Abd Latif about 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Jeng Wei, Jul 26, 2017 12:03 PM:-
Hi Shikin,
For our investigate, the reason unable to cancel IBG is because error message(-807803) returned by host phoenix showing in log file. so please confirm this issues with phoenix sides.
exec atm.dbo.psp_ex_main3 105,'20170713','20170713',null,'Y',null,'N','20170713105654837','20170713105654776','N','N',null,null,null,902,'MYR',null,'GL','GL','01-10-152-01-08-22001501',
null,null,null,830.00,null,null,null,'20170713',null,null,null,'IB IBG Rev:AIMI MOHAMMAD SA,arz,exfuze',null,0,null,'3.0',0,'DP',null,null,1,null,null,null,'MYR',
null,null,null,null,null,null,null,101,null,null,null,null,null,null,null,null,null,null,null,0
Column = ReverseDebitGL_Auth_Code , 1541426451
Return Header = {ServicesID=105, CreditCASA_ErrorMessage=-807803, DebitGL_ResponseCode=0000, Version=3.0, TranCode=902,
ReverseDebitGL_ResponseCode=0000, CreditCASA_ResponseCode=9999, DebitGL_ErrorMessage=, ReverseDebitGL_ErrorMessage=}
<Jul 13, 2017 10:57:08 AM MYT> <Error> <ALSB Logging> <000000> < [Logging, Logging_response, Outbound Error Logging, RESPONSE] <Msg>
#2
Updated by Zahir Abd Latif about 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.