Activity
From June 14, 2017 to July 13, 2017
July 13, 2017
- 15:30 Support #7571 (Closed - End of life cycle): [SCP ID :##3955##] : Unable to cancel IBG (corus)
- Hi,
Kindly attend below request.
Please help to check on why user unable to cancel IBG transaction at Corus.
A... - 12:14 Support #7570 (Work Completed-End life cycle): [SCP ID :##3954##] : DESKMATE: Directory Update
- Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=346... - 09:20 Support #7568 (Closed - End of life cycle): [SCP ID :##3952##] : KFH Malaysia IB System Availability
- Hi,
Kindly attend below request.
We received concern from server admin team regarding the IB instance stability ...
July 12, 2017
- 17:43 Support #7567 (Work Completed-End life cycle): SCP ID :##3951##] : WEBSITE: HIGHLIGHT
- Hi,
Kindly attend below request.
Hi Please upload file at WEBSITE - Highlights
Alternatively please advise wh... - 11:39 Support #7560 (Work Completed-End life cycle): [SCP ID :##3944##] : DESKMATE: Resigned Staff
- 11:36 Support #7549 (Work Completed-End life cycle): [SCP ID :##3933##] : Financial Results
- Done on the same date.
- 11:34 Support #7544 (Work Completed-End life cycle): [SCP ID :##3927##] : WEBSITE: KFH Libshara Account...
- 11:34 Support #7543 (Work Completed-End life cycle): [SCP ID :##3926##] : WEBSITE: KFH Libshara Account...
- 11:33 Support #7558 (Pending Prod Deployment): [SCP ID :##3943##] : WEBSITE UPLOAD
- Sent patch on 11/07/2017.
- 11:31 Support #7548 (Work Completed-End life cycle): [SCP ID :##3932##] : Replace PF Landing Page image
- 11:30 Support #7555 (Work Completed-End life cycle): [SCP ID :##3940##] : UPLOAD WEBSITE: WAVE & WIN Ma...
- 11:30 Support #7550 (Work Completed-End life cycle): [SCP ID :##3934##] : Please remove the Eid Banner ...
- 11:29 Support #7564 (Work Completed-End life cycle): [SCP ID :##3948##] : DESKMATE UPLOAD [URGENT]
- 09:21 Support #7564 (Work Completed-End life cycle): [SCP ID :##3948##] : DESKMATE UPLOAD [URGENT]
- Hi,
Kindly attend below request.
Please upload File: 120717_IslamicBusinessFinance_EnhancingTrust at deskmate - ... - 09:18 Support #7563 (Closed - End of life cycle): [SCP ID :##3947##] : TSV Email did not received IB000...
- Hi,
Kindly attend below request.
Please check as no email notification received by CPO for one of the Labuan tra...
July 11, 2017
- 17:06 Support #7562 (Closed - End of life cycle): [SCP ID :##3946##] : IBG Error but Account Debited
- Hi,
Kindly attend below request.
Please assist urgently. We received one complaint from customer that performed ... - 15:20 Support #7561 (Work Completed-End life cycle): [SCP ID :##3945##] : WEBSITE UPLOAD: LATEST PROMOTION
- Hi,
Kindly attend below request.
Please upload file to
1- Latest Promotion (visual only - the visual to link... - 12:26 Support #7560 (Work Completed-End life cycle): [SCP ID :##3944##] : DESKMATE: Resigned Staff
- Hi,
Kindly attend below request.
to remove staff from directory
Staff No. Name Department
16-1517 Mohamed Fari...
July 10, 2017
- 15:13 Support #7558 (Closed - End of life cycle): [SCP ID :##3943##] : WEBSITE UPLOAD
- Hi,
Kindly attend below request.
Please upload our winner's list week 10 as below:
Title:
WINNER ANNOUNCEME... - 14:51 Support #7557 (Closed - End of life cycle): [SCP ID :##3942##] : EPF Report Missing - 07072017
- Hi,
Kindly attend below request.
Please assist urgently to manually generate the EPF report by today for 07/07/2... - 14:46 Support #7556 (Closed - End of life cycle): [SCP ID :##3941##] : Unable to unlock CMS Account
- Hafiz
kindly attend this... - 13:18 Support #7555 (Work Completed-End life cycle): [SCP ID :##3940##] : UPLOAD WEBSITE: WAVE & WIN Ma...
- Hi,
Kindly attend below request.
Please upload visual at 2 terminal:
Title: WAVE & WIN Magical Prizes Campaig...
July 07, 2017
- 09:37 Support #7550 (Work Completed-End life cycle): [SCP ID :##3934##] : Please remove the Eid Banner ...
- Hi,
Kindly attend below request.
Kindly remove the Eid Mubarak banner from corporate website. - 09:33 Support #7549 (Work Completed-End life cycle): [SCP ID :##3933##] : Financial Results
- Hi,
Kindly attend below request.
Please upload file at About Us - Investor Relations - Fianncial Results - 2017 ...
July 06, 2017
- 10:23 Support #7548 (Work Completed-End life cycle): [SCP ID :##3932##] : Replace PF Landing Page image
- Hi,
Kindly attend below request.
Kindly please replace the image of Personal Financing Landing page with the lat...
July 03, 2017
- 16:12 Support #7544: [SCP ID :##3927##] : WEBSITE: KFH Libshara Account-i Weekly (week 9) Winners Annou...
- Dear Athira,
Kindly assist on this request.
Thanks. - 16:11 Support #7543: [SCP ID :##3926##] : WEBSITE: KFH Libshara Account-i Weekly (week 8) Winners Annou...
- Dear Athira,
Kindly assist on this request.
Thanks. - 16:08 Support #7519 (Closed - End of life cycle): [Request ID :##3905##] : WEBSITE: New Tab for SURE SM...
- Done by Jeng Wei.
Issue closed in SCP. - 16:07 Support #7546 (Closed - End of life cycle): [SCP ID :##3929##] : DESKMATE: Directory Update - Res...
- Verified by Azli.
Issue closed in SCP. - 14:01 Support #7526 (Work Completed-End life cycle): [SCP ID :##3908##] : WEBSITE UPLOAD - TNCs
- 14:00 Support #7533 (Work Completed-End life cycle): [SCP ID :##3914##] : Replace the Ramadhan Banner w...
- 13:59 Support #7541 (Work Completed-End life cycle): [SCP ID :##3916##] : WEBSITE:: HIGHLIGHT
- 13:58 Support #7527 (Work Completed-End life cycle): [SCP ID :##3909##] : DESKMATE UPLOAD (URGENT)
- 10:44 Support #7270 (Closed - End of life cycle): [SCP ID :##3716##] : Error - BIB SI Execution Proces...
- Issue closed in SCP.
- 10:44 Support #7217 (Closed - End of life cycle): [SCP ID :##3688##] : SI CIB Failed with reason Insuf...
- Issue closed in SCP.
- 10:41 Support #7395 (Closed - End of life cycle): [SCP ID :##3798##] : URGENT||RENTAS ISSUE||
- Issue closed in SCP.
- 10:35 Support #7546 (Closed - End of life cycle): [SCP ID :##3929##] : DESKMATE: Directory Update - Res...
- Hi,
Kindly Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&ca...
June 29, 2017
- 16:02 Support #7545 (Closed - End of life cycle): [SCP ID :##3928##] : WEBSITE: Landing Page - KFH Libs...
- Hi Jeng Wei,
Kindly attend below request.... - 15:56 Support #7544 (Work Completed-End life cycle): [SCP ID :##3927##] : WEBSITE: KFH Libshara Account...
- Hi Jeng Wei,
Kindly attend below request.... - 15:52 Support #7543 (Work Completed-End life cycle): [SCP ID :##3926##] : WEBSITE: KFH Libshara Account...
- Hi Jeng Wei,
Kindly attend below request.... - 15:47 Support #7542 (Closed - End of life cycle): [SCP ID :##3925##] : CIB SI Consumer Execution Proce...
- Hi Jeng Wei,
Kindly attend below request....
June 22, 2017
- 11:57 Support #7541 (Work Completed-End life cycle): [SCP ID :##3916##] : WEBSITE:: HIGHLIGHT
- Hi,
Kindly Kindly attend below request.
Please upload file at website - highlight. Below text:Title: WINNER ANNO... - 11:17 Support #7540 (Closed - End of life cycle): [SCP ID :##3915##] : ||Unable to access CMS KFHMB & K...
- Hi,
Kindly Kindly attend below request.
Yesterday we have quarterly preventive maintenance for Internet Banking....
June 21, 2017
- 09:55 Support #7510 (Work Completed-End life cycle): [Request ID :##3895##] : DESKMATE: Directory Upda...
- 09:50 Support #7531 (Work Completed-End life cycle): [SCP ID :##3913##] : UPDATE-: WEBSITE
- 09:50 Support #7528 (Work Completed-End life cycle): [SCP ID :##3910##] : DESKMATE & WEBSITE: Resigned ...
- 09:49 Support #7530 (Work Completed-End life cycle): [SCP ID :##3912##] : DESKMATE: Directory Update...
- 09:48 Support #7529 (Work Completed-End life cycle): [SCP ID :##3911##] : DESKMATE: Directory Update - ...
- 09:47 Support #7512 (Work Completed-End life cycle): [Request ID :##3897##] : DESKMATE: Directory Upda...
- 09:46 Support #7513 (Work Completed-End life cycle): [Request ID :##3898##] : DESKMATE: Directory Updat...
- 09:46 Support #7514 (Work Completed-End life cycle): [Request ID :##3899##] : DESKMATE: Directory Updat...
- 09:44 Support #7515 (Work Completed-End life cycle): [Request ID :##3900##] : DESKMATE: Directory Updat...
- 09:39 Support #7516 (Work Completed-End life cycle): [Request ID :##3901##] : DESKMATE: Directory Updat...
- 09:36 Support #7517 (Work Completed-End life cycle): [Request ID :##3903##] : WEBSITE: New Tab for Bas...
- 09:36 Support #7525 (Work Completed-End life cycle): [SCP ID :##3907##] : Upload staff campaign on desk...
- 09:34 Support #7533 (Work Completed-End life cycle): [SCP ID :##3914##] : Replace the Ramadhan Banner w...
- Hi,
Kindly attend below request.
Kindly replace Ramadhan banner with KFH banner at the corporate website as follo...
June 20, 2017
- 14:28 Support #7531 (Work Completed-End life cycle): [SCP ID :##3913##] : UPDATE-: WEBSITE
- Hi,
Kindly attend below request.
Please update below path:
Website - company profile - management team (Ustaz ... - 11:04 Support #7466 (Closed - End of life cycle): [SCP ID :##3854##] : No transaction for approval
- Issue closed in SCP.
- 11:03 Support #7467 (Closed - End of life cycle): [SCP ID :##3855##] : Link Account
- Issue closed in SCP.
- 11:02 Support #7487 (Closed - End of life cycle): [SCP ID :##3871##] : Cannot register CMS at CORUS || ...
- Issue closed in SCP.
- 11:02 Support #7480 (Closed - End of life cycle): [SCP ID :##3867##] : Unknown Verefier and Approver -...
- Issue closed in SCP.
June 19, 2017
- 16:55 Support #7530 (Work Completed-End life cycle): [SCP ID :##3912##] : DESKMATE: Directory Update...
- Hi,
Kindly attend below request.
to update in directory:
Staff ID Name Location Department Remarks
17-1584... - 16:48 Support #7529 (Work Completed-End life cycle): [SCP ID :##3911##] : DESKMATE: Directory Update - ...
- Hi,
Kindly attend below request.
1. to remove from KL Sentral Branch
2. to add in Contact Centre
3. to change ... - 16:41 Support #7528 (Work Completed-End life cycle): [SCP ID :##3910##] : DESKMATE & WEBSITE: Resigned ...
- Hi,
Kindly attend below request.
to remove staff:
1. DESKMATE
!https://support.penril.net/inlineimages/WorkO... - 15:11 Support #7217 (Pending Customer Feedback): [SCP ID :##3688##] : SI CIB Failed with reason Insuff...
- Hafiz, Jun 19, 2017 03:05 PM:-...
- 15:00 Support #7270 (Pending Customer Feedback): [SCP ID :##3716##] : Error - BIB SI Execution Process...
- Hafiz, Jun 19, 2017 02:55 PM:-...
- 14:06 Support #7527 (Work Completed-End life cycle): [SCP ID :##3909##] : DESKMATE UPLOAD (URGENT)
- Hi,
Kindly attend below request.
Please upload file (190617_LETTERSFROMDAVID_RAYA_PDF) to Deskmate - Letters Fro... - 11:57 Support #7524 (Closed - End of life cycle): [Request ID :##3906##] : UPLOAD:DESMATE
- Verified by Fadziq.
Issue closed in SCP. - 11:41 Support #7526 (Work Completed-End life cycle): [SCP ID :##3908##] : WEBSITE UPLOAD - TNCs
- Hi,
Kindly attend below request:
Please upload T&C files accordingly.
1- KFH SURE SAVINGS ACCOUNT-i: Link here... - 11:19 Support #7525 (Work Completed-End life cycle): [SCP ID :##3907##] : Upload staff campaign on desk...
- Hi,
Kindly attend below request:
Kindly please upload the staff campaign artwork on the deskmate
The image can... - 11:09 Support #7033: [SCP ID :##3600##] : Issue to give privileges to user
- Dear Hafiz,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. - 11:08 Support #7234: [SCP ID :##3697##] : Unable to reject transaction
- Dear Hafiz,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. - 11:05 Support #7217: [SCP ID :##3688##] : SI CIB Failed with reason Insufficient Fund
- Dear Hafiz,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. - 11:02 Support #7270: [SCP ID :##3716##] : Error - BIB SI Execution Process executed on 15/03/2017
- Dear Hafiz,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. - 11:01 Support #7273 (Pending Customer Feedback): [SCP ID :##3719##] : Request to extract FTT informatio...
- 10:51 Support #7387 (Closed - End of life cycle): [SCP ID :##3792##] : CMS Issue || EGYPT EXPRESS TRAV...
- Hafiz, May 5, 2017 05:39 PM:-...
- 10:39 Support #7395 (Pending Customer Feedback): [SCP ID :##3798##] : URGENT||RENTAS ISSUE||
- Hafiz, May 9, 2017 12:28 PM:-...
- 10:34 Support #7466 (Pending Customer Feedback): [SCP ID :##3854##] : No transaction for approval
- Chee Ping, May 22, 2017 05:31 PM:-
Dear Shikin
Look like the approval matrix setup wrongly. Based on previous... - 10:27 Support #7467 (Pending Customer Feedback): [SCP ID :##3855##] : Link Account
- Jeng Wei, May 29, 2017 11:42 AM:-...
- 10:18 Support #7487 (Pending Customer Feedback): [SCP ID :##3871##] : Cannot register CMS at CORUS || H...
- Jeng Wei, 6 June 2017 at 10:25:-...
- 10:08 Support #7480 (Pending Customer Feedback): [SCP ID :##3867##] : Unknown Verefier and Approver - ...
- Chee Ping, May 31, 2017 02:42 PM:-...
- 09:29 Support #7524 (Closed - End of life cycle): [Request ID :##3906##] : UPLOAD:DESMATE
- Hi,
Kindly attend below request.
UPLOAD:DESMATE:KFH & Banking Subsidiaries Activities
Title: 16 - 31 May 2...
June 16, 2017
- 12:02 Support #7519 (Closed - End of life cycle): [Request ID :##3905##] : WEBSITE: New Tab for SURE SM...
- Hi,
Kindly attend below request.
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%...
June 15, 2017
- 15:34 Support #7517 (Work Completed-End life cycle): [Request ID :##3903##] : WEBSITE: New Tab for Bas...
- Hi,
Kindly Kindly attend below request.
1. to add new tab and name it Base Rate
2. to insert the followi... - 14:30 Support #7516 (Work Completed-End life cycle): [Request ID :##3901##] : DESKMATE: Directory Updat...
- Hi,
Kindly attend below request.
to remove from directory:
Staff No. Name Department
12-1368 Abd Rani Bin Mo... - 14:28 Support #7515 (Work Completed-End life cycle): [Request ID :##3900##] : DESKMATE: Directory Updat...
- Hi,
Kindly attend below request.
to remove from directory:
Staff No. Name Department
06-114 Hamidah Binti Ab... - 14:24 Support #7514 (Work Completed-End life cycle): [Request ID :##3899##] : DESKMATE: Directory Updat...
- Hi,
Kindly attend below request.
to add in directory:
Staff ID Name Department Division
17-1601 Azrad Umar Bin... - 14:14 Support #7513 (Work Completed-End life cycle): [Request ID :##3898##] : DESKMATE: Directory Updat...
- Hi,
Kindly attend below request.
to remove from directory:
Staff No. Name Department
12-1292 Thong Lai Kuan... - 14:06 Support #7512 (Work Completed-End life cycle): [Request ID :##3897##] : DESKMATE: Directory Upda...
- Hi,
Kindly attend below request.
to add the following names in directory:
Staff ID Name Department
17-1606 Li... - 11:42 Support #7510 (Work Completed-End life cycle): [Request ID :##3895##] : DESKMATE: Directory Upda...
- Hi,
Kindly attend below request.
Kindly refer SCP email. - 10:00 Support #7452 (Work Completed-End life cycle): [SCP ID :##3845##] : WEBSITE: PDM - KFH SURE SME
- Sorry for late updating.
- 09:58 Support #7509 (Work Completed-End life cycle): [Request ID :##3894##] : DESKMATE: Directory Upda...
- 09:57 Support #7450 (Pending Customer Feedback): [SCP ID :##3843##] : [URGENT] DESKMATE: New Tab and Li...
- Waiting fully details from Azli.
- 09:49 Support #7488 (Work Completed-End life cycle): [SCP ID :##3872##] : Add new tab of " KFH MALAYSIA...
- 09:48 Support #7490 (Work Completed-End life cycle): [SCP ID :##3874##] : Jom Balik kampung campign ads
- 09:47 Support #7494 (Work Completed-End life cycle): [SCP ID :##3878##] : WEBSITE: KFH LIBSHARA ACCOUNT-i
- Done on the same date. Sorry for late updating.
- 09:46 Support #7495 (Work Completed-End life cycle): [SCP ID :##3879##] : WEBSITE: Ijarah Muntahia Bi A...
- Done on the same date. Sorry for late updating.
- 09:44 Support #7496 (Work Completed-End life cycle): [SCP ID :##3880##] : Ijarah Mawsufah Fi Al-Zimmah ...
- Done on the same date. Sorry for late updating.
- 09:42 Support #7497 (Work Completed-End life cycle): [SCP ID :##3881##] : DESKMATE (URGENT)
- 09:42 Support #7498 (Work Completed-End life cycle): [Request ID :##3882##] : 1) Mudharabah Plus Accoun...
- 09:41 Support #7505 (Work Completed-End life cycle): [SCP ID :##3890##] : WEBSITE: HIGHLIGHT
- 09:29 Support #7509 (Work Completed-End life cycle): [Request ID :##3894##] : DESKMATE: Directory Upda...
- Hi,
Kindly attend below request.
to change Afzan Kasim's telephone number from 0647 to 0370
June 14, 2017
- 10:09 Support #7505 (Work Completed-End life cycle): [SCP ID :##3890##] : WEBSITE: HIGHLIGHT
- Hi,
Kindly attend below request.
PLEASE TREAT THIS URGENTLY
Please add at highly section with below text and ...
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