Support #7589
[SCP ID :##3971##] :Unable to proceed transaction (ID-0138192) AZMI MURNI RESOURCES (AZMI BIN NOR)
Status: | Closed - End of life cycle | Start date: | July 24, 2017 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi Nisa,
Kindly attend below request.
Customer complain that he unable to proceed transaction. He inform sometimes after 7 AM cannot proceed means there is time limit for him to use AgronetBiz. Customer always facing this problem and he inform only happen in AgronetBiz not for other bank. Customer details Name : AZMI MURNI RESOURCES Username : azmimurni6874 Contact No : 0199141891 Error : THIS SITE CAN NOT BE RESPOND Timestamp: after 7am. 13/07/2017 logs at development server.
Thank you.
History
#1 Updated by Nurul Akmal about 7 years ago
- Assignee changed from Yap Kah Yan to Khairun Nisa Tamrin
#2 Updated by Zahir Abd Latif almost 7 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Khairun Nisa Tamrin to Zahir Abd Latif
- % Done changed from 0 to 100
Chee Ping, Jul 24, 2017 11:26 AM:-
Hi Illah Based on the log files, there is no transaction between 7am - 8.24am.
Issue closed in SCP.