Activity
From September 25, 2017 to October 24, 2017
October 24, 2017
- 16:30 Support #7950 (Closed - End of life cycle): SCP ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cann...
- Patch released at 172.16.51.35
D:\was-workspace\01 Download WAR files from Penril\4167 + 4179 No username in dropdow... - 16:29 Support #7942 (Closed - End of life cycle): SCP ID :##4168##] : FTL failed - token already assigned
- Issue closed in SCP.
- 16:27 Support #7941 (Closed - End of life cycle): SCP ID :##4167##] : CA/bank admin cannot assign token...
- Patch released at 172.16.51.35
D:\was-workspace\01 Download WAR files from Penril\4167 + 4179 No username in dropdow... - 16:26 Support #7888 (Closed - End of life cycle): SCP ID :##4125##] : approver FTL failed
- Kah Yan, Sep 29, 2017 12:00 PM:-...
- 16:24 Support #7887 (Closed - End of life cycle): SCP ID :##4124##] : statutory report problem
- Kah Yan, Sep 29, 2017 11:03 AM:-...
- 16:22 Support #7809 (Closed - End of life cycle): SCP ID :##4066##] : Activate token - unknown error
- Issue closed in SCP.
- 16:20 Support #7585 (Closed - End of life cycle): [SCP ID :##3966##] : User unable to login-GOLDFORM CO...
- Issue closed in SCP.
- 15:59 Support #7589 (Closed - End of life cycle): [SCP ID :##3971##] :Unable to proceed transaction (ID...
- Chee Ping, Jul 24, 2017 11:26 AM:-...
- 08:59 BIB Support #7991 (Closed - End of life cycle): SCP ID :##4212##] : statutory report not generated
- Hi,
Kindly attend below request:
please attached log file for further checking.
October 17, 2017
- 13:36 Support #7968 (Closed - End of life cycle): SCP ID :##4196##] : Migration 14/10/2017
- Hi,
Kindly attend below request:
Please check below issue:
1. There is no SI Inquiry navigation module dis... - 10:39 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
- Issue closed in SCP.
- 10:30 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
- Issue closed in SCP.
October 13, 2017
- 11:15 Support #7950 (Closed - End of life cycle): SCP ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cann...
- Hi,
Kindly attend below request:
Customer unable to assign token.
Already clear cache, history and using other...
October 12, 2017
- 12:36 Support #7943 (Pending Customer Feedback): SCP ID :##4169##] : epay transaction not captured in IBAM
- Cause: All issue cause by deadlock that happen when insert data to table IbUserPrintReceipt
Resolution: Recommend ...
October 11, 2017
- 15:32 Support #7942 (Pending Customer Feedback): SCP ID :##4168##] : FTL failed - token already assigned
- Provided query:
select USER_ID, SP_SERIAL, SP_STATUS from bib_user where user_alias = 'franklin9396';
select * fr... - 15:27 Support #7943 (Development / Work In Progress): SCP ID :##4169##] : epay transaction not captured...
- 15:26 Support #7941 (Pending Customer Feedback): SCP ID :##4167##] : CA/bank admin cannot assign token,...
- For user to be displayed in the dropdown list, SP_STATUS has to be 0.
Need nore info on the scenario of what happene...
October 10, 2017
- 10:25 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
- Hi,
Kindly attend below request:
Recently, almost everyday we received complaint epay transaction not captured in... - 09:58 Support #7942 (Closed - End of life cycle): SCP ID :##4168##] : FTL failed - token already assigned
- Hi,
Kindly attend below request:
Customer cannot do FTL, error token already assign.
User Details as below:
...
October 09, 2017
- 17:48 Support #7941 (Closed - End of life cycle): SCP ID :##4167##] : CA/bank admin cannot assign token...
- Hi,
Kindly attend below request:
CA/bank admin cannot assign token, user not listed in the droplist as below. Ple... - 17:27 Support #7940 (Pending Customer Feedback): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB ...
- Provided script as below:
select * from ADMIN_PERMISSION where ACTION_ID = '2046' and user_id = (select user_id fr... - 09:27 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
- Hi,
Kindly attend below request:
UNLOCK CA doesn't appeared in BIB Authorization. Please check.
!https://sup...
October 03, 2017
- 15:36 Support #7919 (Pending Review): SCP ID :##4152##] : Not able to view Agronet Transaction History
- Hi kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. - 12:27 Support #7918 (Pending Review): SCP ID :##4151##] : Security Image migration issue
- Hi Kak Haida,
Kindly review Test Result attached.
Thank you. - 11:35 Support #7919 (Internal Testing): SCP ID :##4152##] : Not able to view Agronet Transaction History
- Dear Akmal,
Kindly test at https://172.16.50.27/bib.preprod.sit/common/Login.do
Patch released at:
172.16.51.... - 11:28 Support #7918 (Internal Testing): SCP ID :##4151##] : Security Image migration issue
- Dear Akmal,
Please test at https://172.16.50.27/rib.preprod.sit/common/Login.do
Patches at:
172.16.51.35
D... - 09:44 Support #7919 (Closed - End of life cycle): SCP ID :##4152##] : Not able to view Agronet Transact...
- Hi,
Kindly attend below request:
Customer complaint for not able to view Agronet Transaction History.
Customer... - 09:41 Support #7918 (Closed - End of life cycle): SCP ID :##4151##] : Security Image migration issue
- Hi,
Kindly attend below request:
Please fix below issue:
1. IE – able to key in the password and proceed to lo...
September 26, 2017
- 10:44 Support #7888 (Closed - End of life cycle): SCP ID :##4125##] : approver FTL failed
- Hi,
Kindly attend below request:
Customer inform cannot used her security token. Both token already assign.
Wh... - 09:24 Support #7887 (Closed - End of life cycle): SCP ID :##4124##] : statutory report problem
- Hi,
Kindly attend below request:
Statutory report not complete generated on 26/09/2017 7:10 am, please help to ch...
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