B - Production Support » Agrobank Support

September 20, 2017

10:19 Support #7874 (Closed - End of life cycle): SCP ID :##4112##] : REMOVE LHDN ACCOUNT KUCHING AND K...

Hi,
Kindly attend below request:
Please find attached CR form to REMOVE LHDN ACCOUNT KUCHING AND K.KINABALU BRANC... Zahir Abd Latif

September 19, 2017

11:46 Support #7787 (Closed - End of life cycle): SCP ID :##4053##] : customer canot print interbank tr...

Issue closed in SCP. Zahir Abd Latif

September 15, 2017

17:06 Support #7798 (Pending Review): SCP ID :##4061##] : Transaction not display at transaction history

Hi Kak Haida,
Kindly review the attached is Test Result for this reported issue.
Thank you Erni Suhaireen Zulkifli

14:20 Support #7798 (Internal Testing): SCP ID :##4061##] : Transaction not display at transaction history

Hi Erni,
Please test the fixes at preprod.sit
To replicate the issue use any other instance.
Patch release: D:... Yap Kah Yan

September 11, 2017

17:08 Support #7828 (Work Completed-End life cycle): [SCP ID :##4077##] : MASALAH DAFTAR MASUK PERBANKA...

Root cause: Account Number is empty, system unable to identify the account type.
solution: Remove the not related ... Stephanie Sufrapto

September 08, 2017

15:49 Support #7828 (Development / Work In Progress): [SCP ID :##4077##] : MASALAH DAFTAR MASUK PERBANK...

Stephanie Sufrapto

11:44 Support #7828 (Work Completed-End life cycle): [SCP ID :##4077##] : MASALAH DAFTAR MASUK PERBANKA...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

September 06, 2017

09:47 Support #7552 (Closed - End of life cycle): [SCP ID :##3937##] : Email notification for statutory...

No response from customer.
Issue closed in SCP. Zahir Abd Latif

09:35 Support #7565 (Closed - End of life cycle): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details sho...

Issue closed in SCP. Zahir Abd Latif

09:34 Support #7582 (Closed - End of life cycle): [SCP ID :##3963##] : agronet & agronetbiz verisign lo...

Issue closed in SCP. Zahir Abd Latif

09:32 Support #7649 (Closed - End of life cycle): SCP ID :##3992##] : Production - RIB DEMO

Issue closed in SCP. Zahir Abd Latif

September 05, 2017

09:31 Support #7649 (Pending Customer Feedback): SCP ID :##3992##] : Production - RIB DEMO

Fixes deployed to production at 01/09/2017, Migration ID077 Yap Kah Yan

09:23 Support #7798: SCP ID :##4061##] : Transaction not display at transaction history

Pending on Agrobank IT team to duplicate the data from production to replicate the issue Yap Kah Yan

09:20 Support #7787 (Pending Customer Feedback): SCP ID :##4053##] : customer canot print interbank tra...

Root Cause: User select status Successful when printing Receipt
Solution: User select status Accepted for IBG receipt Yap Kah Yan

09:16 Support #7582 (Pending Customer Feedback): [SCP ID :##3963##] : agronet & agronetbiz verisign log...

Fixes deployed to production at 01/09/2017, Migration ID077 Yap Kah Yan

09:15 Support #7582 (Pending Prod Deployment): [SCP ID :##3963##] : agronet & agronetbiz verisign logo ...

Yap Kah Yan

09:14 Support #7565: SCP ID :##3949##] : AGRONETBIZ(Prod) : No details shown (Loan & FD A/C) under Acco...

Fixes deployed to production at 01/09/2017, Migration ID077 Yap Kah Yan

August 28, 2017

12:56 Support #7809 (Pending Customer Feedback): SCP ID :##4066##] : Activate token - unknown error

Root Cause: Response from Secure Metrics is not Successful
Solution: Issue new token, due to issue persists after un... Yap Kah Yan

12:52 Support #7809 (Closed - End of life cycle): SCP ID :##4066##] : Activate token - unknown error

Hi,
Kindly attend below request:
Customer inform cannot login into Single user account as error ‘Your security to... Zahir Abd Latif