Maybank Indonesia 2017's Enhancement » 1 - RMBP Package 1 » PLN » 1 - Development

Dear Amy,

I have summarized the feedback from bank. Need your information and decision if certain task shall not be one, please provide clear explanation to Melie.

Thank you.

1. To move "Investment and Insurance" Menu below "Accounts" Menu, resulting the menu order such as below:
- Accounts
- Investment and Insurance
- Fund Transfer
- Bills Payment, etc

2. PLN POSTPAID:
Open PLN Postpaid Step 3 (Confirmation):
- Change label from MM YY to MM/YY (missing notes)
- Change label from BL TH to BL/TH.
- Change Bill RP to ?
- Change Rp Tag to RP TAG PLN

Open PLN Postpaid Step 4 (Result):
- Change label from MM YY to MM/YY (missing notes)
- Change label from BL TH to BL/TH.
- Change RP Bill to ? (in BRD, step 3 is Bill RP, but in step 4 is RP Bill which one to use?)
- Change Rp Tag to RP TAG PLN

Favourite PLN Postpaid Step 3 (Confirmation):
- Change label from MM YY to MM/YY (missing notes)
- Change label from BL TH to BL/TH.
- Change Bill RP to ?
- Change Rp Tag to RP TAG PLN

Favourite PLN Postpaid Step 4 (Result):
- Change label from MM YY to MM/YY
- Change label from BL TH to BL/TH.
- Change RP Bill to ? (in BRD step 3, is Bill RP, but in step 4 is RP Bill which one to use?)
- Change Rp Tag to RP TAG PLN

3. PLN NON TAGLIS
Open PLN Non Taglis Step 3 (Confirmation):
Open PLN Non Taglis Step 4 (Result):
Favourite PLN Non Taglis Step 3 (Confirmation):
Favourite PLN Non Taglis Step 4 (Result):
- Change "Transaction Type" to "TRANSACTION" (All Caps)
- Change "Jenis Transaksi" to "TRANSAKSI" (All Caps)

4. PLN PREPAID:
Open Prepaid Step 3 (Result):
- Change "AJREF" to "NO REF”

5. HOLIDAY TABLE:
Open & Favourite SKN Step 2 (Details):
Favourite RTGS Step 2 (Details):
- Add English message if “effective date falls on holiday” : "Transaction exceeds daily banking operational hours. Please select other date."
- Change message: "Tanggal yang Anda pilih jatuh pada hari libur, silahkan pilih tanggal yang lain” to "Transaksi melewati jam operasional harian bank. Silakan pilih tanggal yang lain.”

5. OTHER BANK CREDIT CARD:
Open & Favourite Credit Card Step 4 (Results):
- Change label “Status Successful” to “Status Accepted. Debit Process will be done at the next business date. make sure you have enough balance."
- Change label “Status Sukses” to “Status Diterima. Pendebetan akan diproses pada hari kerja berikutnya, pastikan dana anda mencukupi"

6. Bank stated that PLN Prepaid need favourite menu. Need your decision / explanation to Melie.