Task #808: C11-007 - Prepaid trxn not found in reports - KFH CIB Report - Penril Support System

Task #808

C11-007 - Prepaid trxn not found in reports

Added by Latipah Abdul Rashid over 13 years ago. Updated over 13 years ago.

Status:

Development / Work In Progress

Start date:

March 14, 2011

Priority:

Normal

Due date:

March 16, 2011

Assignee:

Latipah Abdul Rashid

% Done:

70%

Category:

Spent time:

Target version:

Description

1 successful Prepaid Trx (RM20) on 11.3.11 not found in:
- Internet Trx Report
- Mobile Reload Report
- Epay Recon File

Issue_log_C11-007-_Prepaid.doc (445 KB) Latipah Abdul Rashid, March 14, 2011 11:11

edit_KFH110311.csv (524 Bytes) Latipah Abdul Rashid, March 14, 2011 19:51

History

#1 Updated by Latipah Abdul Rashid over 13 years ago

% Done changed from 0 to 10

Based on attachment, on 11/3/2011, there are 4 prepaid trxn. Missing trxn was made between trxn ID is201103110000085267 at 11/03/2011 17:03:15 and 201103110000085286 at 11/03/2011 18:35:07.

Missing trxn was not found in table IB_TRANSACTION_HISTORY and IB_MOBILE_RELOAD.
Will request for IB logs.

#2 Updated by Latipah Abdul Rashid over 13 years ago

Status changed from New - Begin Life Cycle to Development / Work In Progress
% Done changed from 10 to 40

Found in nohup.log:

18:37:48,347 INFO  [STDOUT] configuration.getProperty(validURLs) = http://kfhib03:7210/bpmapp-upload/upload.jsp,http://kfhib03:7310/bpmapp-upload/upload.jsp,http://10.20.208.1:7210/bpmapp-upload/upload.jsp,http://10.20.208.1:7310/bpmapp-upload/upload.jsp,http://kfhib04:7410/bpmapp-upload/upload.jsp,http://kfhib04:7510/bpmapp-upload/upload.jsp,http://10.20.208.4:7410/bpmapp-upload/upload.jsp,http://10.20.208.4:7510/bpmapp-upload/upload.jsp
18:37:48,348 INFO  [STDOUT] configuration.getProperty(validURIs) = /bpmapp-upload/download/fstore,/bpmapp-upload/css/ie.css,/bpmapp-upload/css/main.css,/bpmapp-upload/images/logow.gif
18:38:59,465 INFO  [STDOUT]  amount: 2000.0
 pin: null
 pinExpiryDate: null
 productCode: MAXISHOTLINK
 responseCode: 00
 responseMsg: null
 retTransRef: 201103110000085285
 terminalId: 80000662
 transRef: EPOMX0021047
18:39:02,526 WARN  [MsgContext] Error sending end packet
java.net.SocketException: Broken pipe
    at java.net.SocketOutputStream.socketWrite0(Native Method)
    at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
    at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
    at org.apache.jk.common.ChannelSocket.send(ChannelSocket.java:531)
    at org.apache.jk.common.JkInputStream.endMessage(JkInputStream.java:112)
    at org.apache.jk.core.MsgContext.action(MsgContext.java:293)
    at org.apache.coyote.Response.action(Response.java:182)
    at org.apache.coyote.Response.finish(Response.java:304)
    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:204)
    at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
    at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
    at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
    at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
18:39:02,530 WARN  [ChannelSocket] processCallbacks status 2
18:41:54,027 INFO  [STDOUT] getRemoteAddr() = 168.175.99.23
18:41:54,030 INFO  [STDOUT] requestURI = /bpmapp-upload/download/fstore/0a14d001d033d0c9_4871b32a_1286e655ca7_-7830
18:41:54,030 INFO  [STDOUT] requestURL = http://www.kfhonline.com.my/bpmapp-upload/download/fstore/0a14d001d033d0c9_4871b32a_1286e655ca7_-7830

Found in ALSBServer.log:

####<Mar 11, 2011 6:38:51 PM MYT> <Error> <ALSB Logging> <kfhib05> <ALSBServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1299839931493> <000000> < [Logging, Logging_response, Outbound Error Logging, RESPONSE] <Msg>
  <MsgHeader>
    <ErrorMessage/>
    <ServicesID>41</ServicesID>
    <Version>3.0</Version>
    <TranCode>271</TranCode>
    <ResponseCode>0000</ResponseCode>
  </MsgHeader>
  <MsgBody>
    <Records>
      <Record>
        <Dr_Cr>DR</Dr_Cr>
        <origin_tracer_no>20110311183505606</origin_tracer_no>
        <passbook>N</passbook>
        <branch_no>1</branch_no>
        <channel_id>41</channel_id>
        <origin_id>1</origin_id>
        <amt>20.000000</amt>
        <iso_code>MYR</iso_code>
        <Description>IB Prepaid Top Up</Description>
        <check_no/>
        <posting_dt_tm>2011-03-11 18:39:30.046</posting_dt_tm>
        <atm_location/>
        <effective_dt>2011-03-11 00:00:00.0</effective_dt>
        <pb_desc_short/>
        <tran_code>163</tran_code>
        <ptid>1001712461</ptid>
      </Record>
    </Records>
  </MsgBody>
</Msg>> 
####<Mar 11, 2011 6:38:51 PM MYT> <Error> <ALSB Kernel> <kfhib05> <ALSBServer> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1299839931499> <BEA-380001> <Exception on TransportManagerImpl.sendMessageToService, com.bea.wli.sb.transports.TransportException: Tried all: 1 addresses, but could not connect over HTTPS to server: ws1.oriongateway.com port: 33831
com.bea.wli.sb.transports.TransportException: Tried all: 1 addresses, but could not connect over HTTPS to server: ws1.oriongateway.com port: 33831
    at com.bea.wli.sb.transports.TransportException.newInstance(TransportException.java:146)
    at com.bea.wli.sb.transports.http.HttpOutboundMessageContext.send(HttpOutboundMessageContext.java:222)
    at com.bea.wli.sb.transports.http.HttpsTransportProvider.sendMessageAsync(HttpsTransportProvider.java:488)
    at sun.reflect.GeneratedMethodAccessor115.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.bea.wli.sb.transports.Util$1.invoke(Util.java:205)
    at $Proxy38.sendMessageAsync(Unknown Source)
    at com.bea.wli.sb.transports.LoadBalanceFailoverListener.sendMessageAsync(LoadBalanceFailoverListener.java:137)
    at com.bea.wli.sb.transports.TransportManagerImpl.sendMessageToService(TransportManagerImpl.java:437)
    at com.bea.wli.sb.transports.TransportManagerImpl.sendMessageAsync(TransportManagerImpl.java:311)
    at com.bea.wli.sb.pipeline.PipelineContextImpl.doDispatch(PipelineContextImpl.java:503)
    at com.bea.wli.sb.pipeline.PipelineContextImpl.dispatch(PipelineContextImpl.java:432)
    at stages.routing.runtime.RouteRuntimeStep.processMessage(RouteRuntimeStep.java:127)
    at com.bea.wli.sb.stages.StageMetadataImpl$WrapperRuntimeStep.processMessage(StageMetadataImpl.java:327)
    at com.bea.wli.sb.pipeline.RouteNode.doRequest(RouteNode.java:71)
    at com.bea.wli.sb.pipeline.Node.processMessage(Node.java:57)
    at com.bea.wli.sb.pipeline.PipelineContextImpl.execute(PipelineContextImpl.java:771)
    at com.bea.wli.sb.pipeline.Router.processMessage(Router.java:141)
    at com.bea.wli.sb.pipeline.MessageProcessor.processRequest(MessageProcessor.java:75)
    at com.bea.wli.sb.pipeline.RouterManager$1.run(RouterManager.java:646)
    at com.bea.wli.sb.pipeline.RouterManager$1.run(RouterManager.java:645)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
    at com.bea.wli.sb.pipeline.RouterManager.processMessage(RouterManager.java:643)
    at com.bea.wli.sb.transports.TransportManagerImpl.receiveMessage(TransportManagerImpl.java:264)
    at com.bea.wli.sb.transports.http.HttpTransportServlet.service(HttpTransportServlet.java:294)
    at weblogic.servlet.FutureResponseServlet.service(FutureResponseServlet.java:24)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3214)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1983)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1890)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1344)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.net.ConnectException: Tried all: 1 addresses, but could not connect over HTTPS to server: ws1.oriongateway.com port: 33831
    at weblogic.net.http.HttpsClient.openServer(HttpsClient.java:289)
    at weblogic.net.http.HttpsClient.openServer(HttpsClient.java:421)
    at weblogic.net.http.HttpsClient.<init>(HttpsClient.java:215)
    at weblogic.net.http.HttpsClient.New(HttpsClient.java:483)
    at weblogic.net.http.HttpsURLConnection.connect(HttpsURLConnection.java:220)
    at com.bea.wli.sb.transports.http.HttpOutboundMessageContext.send(HttpOutboundMessageContext.java:193)
    at com.bea.wli.sb.transports.http.HttpsTransportProvider.sendMessageAsync(HttpsTransportProvider.java:488)
    at sun.reflect.GeneratedMethodAccessor115.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.bea.wli.sb.transports.Util$1.invoke(Util.java:205)
    at $Proxy38.sendMessageAsync(Unknown Source)
    at com.bea.wli.sb.transports.LoadBalanceFailoverListener.sendMessageAsync(LoadBalanceFailoverListener.java:137)
    at com.bea.wli.sb.transports.TransportManagerImpl.sendMessageToService(TransportManagerImpl.java:437)
    at com.bea.wli.sb.transports.TransportManagerImpl.sendMessageAsync(TransportManagerImpl.java:311)
    at com.bea.wli.sb.pipeline.PipelineContextImpl.doDispatch(PipelineContextImpl.java:503)
    at com.bea.wli.sb.pipeline.PipelineContextImpl.dispatch(PipelineContextImpl.java:432)
    at stages.routing.runtime.RouteRuntimeStep.processMessage(RouteRuntimeStep.java:127)
    at com.bea.wli.sb.stages.StageMetadataImpl$WrapperRuntimeStep.processMessage(StageMetadataImpl.java:327)
    at com.bea.wli.sb.pipeline.RouteNode.doRequest(RouteNode.java:71)
    at com.bea.wli.sb.pipeline.Node.processMessage(Node.java:57)
    at com.bea.wli.sb.pipeline.PipelineContextImpl.execute(PipelineContextImpl.java:771)
    at com.bea.wli.sb.pipeline.Router.processMessage(Router.java:141)
    at com.bea.wli.sb.pipeline.MessageProcessor.processRequest(MessageProcessor.java:75)
    at com.bea.wli.sb.pipeline.RouterManager$1.run(RouterManager.java:646)
    at com.bea.wli.sb.pipeline.RouterManager$1.run(RouterManager.java:645)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
    at com.bea.wli.sb.pipeline.RouterManager.processMessage(RouterManager.java:643)
    at com.bea.wli.sb.transports.TransportManagerImpl.receiveMessage(TransportManagerImpl.java:264)
    at com.bea.wli.sb.transports.http.HttpTransportServlet.service(HttpTransportServlet.java:294)
    at weblogic.servlet.FutureResponseServlet.service(FutureResponseServlet.java:24)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3214)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1983)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1890)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1344)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
> 
####<Mar 11, 2011 6:39:01 PM MYT> <Error> <ALSB Logging> <kfhib05> <ALSBServer> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1299839941622> <000000> < [Logging, Logging_response, Outbound Error Logging, RESPONSE] <multiRef id="id0" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns2:ResponseMsg" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns2="urn:EPAYIBWS" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
  <amount xsi:type="soapenc:string">2000.0</amount>
  <pin xsi:type="soapenc:string" xsi:nil="true"/>
  <pinExpiryDate xsi:type="soapenc:string" xsi:nil="true"/>
  <productCode xsi:type="soapenc:string">MAXISHOTLINK</productCode>
  <responseCode xsi:type="soapenc:string">00</responseCode>
  <responseMsg xsi:type="soapenc:string" xsi:nil="true"/>
  <retTransRef xsi:type="soapenc:string">201103110000085285</retTransRef>
  <terminalId xsi:type="soapenc:string">80000662</terminalId>
  <transRef xsi:type="soapenc:string">EPOMX0021047</transRef>
</multiRef>>

Found in IBSystem_bv_framework.log:

2011/03/11 18:38:59:589 ERROR kfh.enterprise.services.GenericBVDataServicesImpl: Error code : 0000
2011/03/11 18:38:59:610 ERROR kfh.enterprise.services.GenericBVDataServicesImpl: Error details : null
Exception class : java.util.PropertyResourceBundle, class method : handleGetObject, line number : 103java.util.PropertyResourceBundle.handleGetObject(PropertyResourceBundle.java:103)
java.util.ResourceBundle.getObject(ResourceBundle.java:319)
java.util.ResourceBundle.getString(ResourceBundle.java:285)
my.com.kfh.web.utils.ResourcesUtils.getApplicationResourceMessage(ResourcesUtils.java:447)
my.com.kfh.error.exception.IBServiceException.getErrorMessage(IBServiceException.java:431)
my.com.kfh.error.exception.IBServiceException.<init>(IBServiceException.java:332)
my.com.kfh.web.utils.IBSessionObjectsInf.getDataManager(IBSessionObjectsInf.java:253)
my.com.kfh.web.utils.IBSessionObjectsInf.getDataManager(IBSessionObjectsInf.java:227)
my.com.kfh.enterprise.services.GenericBVDataServicesImpl.insertDataSQL(GenericBVDataServicesImpl.java:498)
my.com.kfh.web.utils.IBLogger.logReceiptDetail(IBLogger.java:905)
my.com.kfh.web.utils.IBLogger.logReceiptDetail(IBLogger.java:843)
my.com.kfh.enterprise.services.IBUtils.loopIntoReceiptDetails(IBUtils.java:788)
my.com.kfh.enterprise.services.ib105_billpayment.IBPaymentResultsServices.executeServices(IBPaymentResultsServices.java:615)
my.com.kfh.controller.actions.ib105_billpayment.IBPaymentResultsAction.execute(IBPaymentResultsAction.java:124)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
my.com.kfh.web.utils.IBActionServlet.doPost(IBActionServlet.java:81)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
my.com.kfh.web.utils.SetSessionTimeout.doFilter(SetSessionTimeout.java:86)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:175)
org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
org.jboss.web.tomcat.tc5.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
java.lang.Thread.run(Thread.java:595)

2011/03/11 18:38:59:642 ERROR kfh.web.utils.IBLogger: Failed to log Internet Receipt Details to IB_RECEIPT_DETAILS table. Error message[my.com.kfh.error.exception.IBServiceException: ]
2011/03/11 18:38:59:663 ERROR kfh.web.utils.IBLogger: Log dump:-
2011/03/11 18:38:59:684 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:38:59:705 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:38:59:726 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Transaction Type
2011/03/11 18:38:59:747 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=Bill Payment Prepaid Payment
2011/03/11 18:38:59:768 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=0
2011/03/11 18:38:59:789 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:38:59:809 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:38:59:830 ERROR kfh.web.utils.IBLogger: OTHER2=
2011/03/11 18:38:59:855 ERROR kfh.enterprise.services.GenericBVDataServicesImpl: Error code : 0000
2011/03/11 18:38:59:876 ERROR kfh.enterprise.services.GenericBVDataServicesImpl: Error details : null
Exception class : java.util.PropertyResourceBundle, class method : handleGetObject, line number : 103java.util.PropertyResourceBundle.handleGetObject(PropertyResourceBundle.java:103)
java.util.ResourceBundle.getObject(ResourceBundle.java:319)
java.util.ResourceBundle.getString(ResourceBundle.java:285)
my.com.kfh.web.utils.ResourcesUtils.getApplicationResourceMessage(ResourcesUtils.java:447)
my.com.kfh.error.exception.IBServiceException.getErrorMessage(IBServiceException.java:431)
my.com.kfh.error.exception.IBServiceException.<init>(IBServiceException.java:332)
my.com.kfh.web.utils.IBSessionObjectsInf.getDataManager(IBSessionObjectsInf.java:253)
my.com.kfh.web.utils.IBSessionObjectsInf.getDataManager(IBSessionObjectsInf.java:227)
my.com.kfh.enterprise.services.GenericBVDataServicesImpl.insertDataSQL(GenericBVDataServicesImpl.java:498)
my.com.kfh.web.utils.IBLogger.logReceiptDetail(IBLogger.java:905)
my.com.kfh.web.utils.IBLogger.logReceiptDetail(IBLogger.java:843)
my.com.kfh.enterprise.services.IBUtils.loopIntoReceiptDetails(IBUtils.java:788)
my.com.kfh.enterprise.services.ib105_billpayment.IBPaymentResultsServices.executeServices(IBPaymentResultsServices.java:615)
my.com.kfh.controller.actions.ib105_billpayment.IBPaymentResultsAction.execute(IBPaymentResultsAction.java:124)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
my.com.kfh.web.utils.IBActionServlet.doPost(IBActionServlet.java:81)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
my.com.kfh.web.utils.SetSessionTimeout.doFilter(SetSessionTimeout.java:86)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:175)
org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
org.jboss.web.tomcat.tc5.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
java.lang.Thread.run(Thread.java:595)

and it occurs for all entry for receipt:

2011/03/11 18:38:59:684 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:38:59:705 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:38:59:726 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Transaction Type
2011/03/11 18:38:59:747 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=Bill Payment Prepaid Payment
2011/03/11 18:38:59:768 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=0
2011/03/11 18:38:59:789 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:38:59:809 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:38:59:830 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:38:59:950 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:38:59:971 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:38:59:992 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=From Account
2011/03/11 18:39:00:013 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=KFH SAVINGS ACCOUNT - i-001102012669
2011/03/11 18:39:00:035 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=1
2011/03/11 18:39:00:057 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:00:078 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:00:100 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:00:208 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:00:229 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:00:250 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Amount
2011/03/11 18:39:00:271 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=RM20.00
2011/03/11 18:39:00:292 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=2
2011/03/11 18:39:00:314 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:00:335 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:00:356 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:00:467 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:00:488 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:00:508 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Payee Corporation
2011/03/11 18:39:00:529 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=Maxis Hotlink 20
2011/03/11 18:39:00:549 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=3
2011/03/11 18:39:00:570 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:00:591 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:00:612 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:00:719 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:00:740 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:00:761 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Maxis Mobile No
2011/03/11 18:39:00:781 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=0123281067
2011/03/11 18:39:00:802 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=4
2011/03/11 18:39:00:822 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:00:843 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:00:863 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:00:971 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:00:993 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:01:013 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Status
2011/03/11 18:39:01:035 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=Successful
2011/03/11 18:39:01:056 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=5
2011/03/11 18:39:01:077 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:01:098 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:01:118 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:01:231 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:01:252 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:01:272 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=New balance
2011/03/11 18:39:01:293 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=RM1,049.20
2011/03/11 18:39:01:313 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=6
2011/03/11 18:39:01:335 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:01:356 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:01:376 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:01:485 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:01:506 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:01:526 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Reference No
2011/03/11 18:39:01:546 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=1001712461
2011/03/11 18:39:01:567 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=7
2011/03/11 18:39:01:591 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:01:612 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:01:632 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:01:740 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:01:761 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:01:781 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=IB Reference No
2011/03/11 18:39:01:802 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=0000085285
2011/03/11 18:39:01:822 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=8
2011/03/11 18:39:01:843 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:01:863 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:01:884 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:01:991 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:02:012 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:02:034 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Transaction date
2011/03/11 18:39:02:055 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=11 Mar 2011
2011/03/11 18:39:02:076 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=9
2011/03/11 18:39:02:097 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:02:118 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:02:139 ERROR kfh.web.utils.IBLogger: OTHER2=

2011/03/11 18:39:02:247 ERROR kfh.web.utils.IBLogger: TRNX_ID=201103110000085285
2011/03/11 18:39:02:268 ERROR kfh.web.utils.IBLogger: TRNX_DATE=11 Mar 2011 00:00:00
2011/03/11 18:39:02:288 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_NAME=Transaction time
2011/03/11 18:39:02:309 ERROR kfh.web.utils.IBLogger: RECEIPT_DETAIL_VALUE=18:35:02
2011/03/11 18:39:02:329 ERROR kfh.web.utils.IBLogger: SEQUENCE_ID=10
2011/03/11 18:39:02:350 ERROR kfh.web.utils.IBLogger: REFERENCE=
2011/03/11 18:39:02:372 ERROR kfh.web.utils.IBLogger: OTHER1=
2011/03/11 18:39:02:393 ERROR kfh.web.utils.IBLogger: OTHER2=

#3 Updated by Latipah Abdul Rashid over 13 years ago

File edit_KFH110311.csv added
% Done changed from 40 to 70

Add in missing trxn in the epay recon report

#4 Updated by Latipah Abdul Rashid over 13 years ago

Met with the customer who did transaction, a staff of KFH.
He said was using IE8 to perform trxn, after click submit, the page hang quite long.
Then he click the Back button on the page and resubmit again.

This explains the error of "could not connect to ws1.oriongateway.com" for the 1st submission.
The second submission was the one which succeeded.

- But how was he able to click the Back button on the page?
- Need to check which is set at ALSB Console http://kfhib05:7001/sbconsole for Production, either ws1 or ws2.

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