Support #8673
SCP ID :##4629##] : View acct & banking session expired.
| Status: | Closed - End of life cycle | Start date: | July 11, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi Stephanie,
Kindly attend below request.
please check this issue urgently
1. Syarikat Juara Selera Sdn Bhd
Timestamp : 10/07/2018 3pm - 5pm
Accounts: 1005211000245467
3005211000017401
3005211000017419
3005211000017472
45211024376600000
2. Kilang Beras Setia Jaya Sdn Bhd
User ID : 4787
Username :Zainoor84
Timestamp :10/07/2018 3pm - 5pm
Accounts: 1005211000245120
45211024376600000
3. PANDEWAN PALM OIL MILL SDN BHD
User ID : 6904
Username: pandewan01
Timestamp : 10/07/2018 3pm - 5pm
Accounts: 1006911000098046
46911005130100000
History
#1
Updated by Stephanie Sufrapto about 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
Root cause: First and Second company sharing the same account for loan account.
Current practice one account should only be tied to one company.
Waiting for ilah to check with Izani, whether one account should be allow to multiple account or not.
Third company able to login after retry.
#2
Updated by Stephanie Sufrapto about 6 years ago
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
No update from ilah to allow loan account for multiple user.
#3
Updated by Zahir Abd Latif about 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.