Activity
From June 24, 2018 to July 23, 2018
July 23, 2018
- 11:34 Support #8673: SCP ID :##4629##] : View acct & banking session expired.
- No update from ilah to allow loan account for multiple user.
July 20, 2018
- 15:23 Support #8708 (Closed - End of life cycle): SCP ID :##4651##] : Customer unable to view her trans...
- Issue closed in SCP.
- 15:21 Support #8708: SCP ID :##4651##] : Customer unable to view her transaction history
- Hi Zahir,
Kindly close this. it's not our issue
Thank you - 10:21 Support #8708 (Closed - End of life cycle): SCP ID :##4651##] : Customer unable to view her trans...
- Hi,
Kindly attend below request.
Customer unable to view her transaction history
Already clear cache and histo...
July 19, 2018
- 10:31 Support #8704 (Closed - End of life cycle): SCP ID :##4648##] : SEMAI ALAM SDN BHD - customer ini...
- Hi,
Kindly attend below request.
initiator unable to view account and banking with error session expired.
...
July 18, 2018
- 10:56 Support #8666 (Development / Work In Progress): SCP ID :##4624##] : UNABLE TO DOWNLOAD STATEMENT
- Dear Stephanie/Hazri,
Any updates on this issue?
Kindly update.
Thanks. - 09:24 Support #8694 (Pending Customer Feedback): SCP ID :##4641##] : to allow token upload done by make...
- Dear Zahir,
Please do not close this case first. Pending for deployment of OTP Center this Saturday (21/07/2018).
...
July 17, 2018
- 11:46 Enhancement #8698 (Internal Testing): Query Enhancement for lock request timeout issue
- Successfully tested.
This testing covers:
*Role: CA, initiator, approver, single user*
User maintenance - crea... - 11:33 Enhancement #8698 (Closed - End of life cycle): Query Enhancement for lock request timeout issue
- Hi kak Akma,
Please retest the BIB in preprod.
July 16, 2018
- 11:47 Support #8693 (Pending Customer Feedback): SCP ID :##4640##] : instant transfer unsuccessful, acc...
- Based on the response in separate email, this transaction is unsuccessful due to BEANS return error code "WS002". As ...
July 13, 2018
- 16:20 Support #8694 (Closed - End of life cycle): SCP ID :##4641##] : to allow token upload done by mak...
- Hi,
Kindly attend below request.
We have enable token upload menu to VB team. Unfortunately, upload button is not... - 16:05 Support #8693 (Closed - End of life cycle): SCP ID :##4640##] : instant transfer unsuccessful, ac...
- Hi,
Kindly attend below request.
Please help to check why this transaction unsuccessful.
Transaction ID 20... - 09:40 Support #8677 (Closed - End of life cycle): SCP ID :##4633##] : login - session expired
- Issue closed in SCP.
July 11, 2018
- 15:52 Support #8664 (Work Completed-End life cycle): SCP ID :##4623##] : CA unable to create user viewer.
- Deployed to production. Kindly close this issue
- 15:49 Support #8666: SCP ID :##4624##] : UNABLE TO DOWNLOAD STATEMENT
- Teh,
Kindly check on this ya.. - 15:45 Support #8673 (Pending Customer Feedback): SCP ID :##4629##] : View acct & banking session expired.
- Root cause: First and Second company sharing the same account for loan account.
Current practice one account shoul... - 15:43 Support #8677 (Pending Customer Feedback): SCP ID :##4633##] : login - session expired
- Root cause: Token out of sync. Ask ilah to revoke and re assign token.
- 15:42 Support #8678 (Pending Prod Deployment): SCP ID :##4634##] : BIB - click more at aexecutive summa...
- Root cause: jsp for redirect to account and banking not updated
- 15:16 Support #8678 (Closed - End of life cycle): SCP ID :##4634##] : BIB - click more at aexecutive su...
- Hi,
Kindly attend below request.
please check and fix.
BIB - click more at aexecutive summary session expired. - 13:11 Support #8677 (Closed - End of life cycle): SCP ID :##4633##] : login - session expired
- Hi,
Kindly attend below request.
R & S ENTERPRISE
User ID: 4346
Username: mimi71107
Full Name: shamsiah ... - 09:29 Support #8673 (Closed - End of life cycle): SCP ID :##4629##] : View acct & banking session expired.
- Hi Stephanie,
Kindly attend below request.
please check this issue urgently
1. Syarikat Juara Selera Sdn Bhd
...
July 09, 2018
- 09:31 Support #8644 (Closed - End of life cycle): SCP ID :##4614##] : SI TRNX ISSUE - 3rd Party Fund Tr...
- Issue closed in SCP.
- 09:14 Support #8666 (Work Completed-End life cycle): SCP ID :##4624##] : UNABLE TO DOWNLOAD STATEMENT
- Hi,
Kindly attend below request:
Please help to check, customer unable to download statement at BIB. Issue resolv...
July 06, 2018
- 17:49 Support #8664 (Pending Prod Deployment): SCP ID :##4623##] : CA unable to create user viewer.
- Release patch at
D:\was-workspace\01 Download WAR files from Penril\4623- CA unable to create user viewer
Issu... - 17:48 Support #8659 (Work Completed-End life cycle): SCP ID :##4621##] : Create new compay - Service un...
- Released the patch at
D:\was-workspace\01 Download WAR files from Penril\4621- Create new compay - Service unavaila... - 17:34 Support #8664 (Work Completed-End life cycle): SCP ID :##4623##] : CA unable to create user viewer.
- Hi,
Kindly attend below request:
Customer unable to create user viewer.
The error keep shown " You have left... - 12:24 Support #8659 (Work Completed-End life cycle): SCP ID :##4621##] : Create new compay - Service un...
- Hi,
Kindly attend below request:
Please help to check.
1. Click create company
2. key in company CIF No
3. C...
July 03, 2018
- 16:59 Support #8644 (Pending Customer Feedback): SCP ID :##4614##] : SI TRNX ISSUE - 3rd Party Fund Tra...
- Root Cause: Get value from wrong AppConfig (based on whichever SI transaction is 1st RIB/BIB)
Solution: Override set...
July 02, 2018
- 14:34 Support #8644 (Closed - End of life cycle): SCP ID :##4614##] : SI TRNX ISSUE - 3rd Party Fund Tr...
- Hi Stephanie,
Kindly attend below request.
Customer, ZADA SINAR ENTERPRISE make query on transaction dated 1 July...
June 26, 2018
- 10:08 Support #8618 (Pending Prod Deployment): SCP ID :##4600 ##] : 20180620 Customer unable to login C...
- Issue cause by deadlock, system unable to update BIB_USER table
one the solution to solve deadlock has deployed to...
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