Support #8733

SCP ID :##4675##] : STP Batch scheduler hit Error and warning and did not start after schedule stop time

Added by Zahir Abd Latif about 6 years ago. Updated about 6 years ago.

Status:Closed - End of life cycleStart date:August 02, 2018
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:WebLogic ServerSpent time:2.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Since GCIF Compliance implementation, STP batch schedule hit issue on warning and error.
Task schedule running at 8.30am, trigger every 5 minutes and stop run at 10.45pm on daily basis.

Sometimes it will failed to start at 8.30am after the batch stop time at 10.45pm the day before.
In between, when the job being triggered every 5 minutes it will hit error and warning as per attached screen.

batch error.docx (230 KB) Zahir Abd Latif, August 02, 2018 14:31

History

#1 Updated by Ngoh Chee Ping about 6 years ago

  • Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
  • % Done changed from 0 to 100

Now does not have this problem, suspect on that time got other program take a lot of CPU or memory that cause program cannot be execute. Maybank should ask server team to check on that time whether the CPU and memory on that time is okay or not.

#2 Updated by Zahir Abd Latif about 6 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

Norliza, Aug 6, 2018 03:24 PM:-

Hi Support Team,
Please help to hold the KIV.
We need to monitor the progress in 1 week time.

#3 Updated by Zahir Abd Latif about 6 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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