Support #8756
SCP ID :##4695##] : Fund transfer - System is currently unavailable
| Status: | Closed - End of life cycle | Start date: | August 16, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer claimed she able to login as Single User however when she click on fund transfer system will auto-logout with prompted msg “System is currently unavailable”
Customer had tried to use other browsers and clear cache and cookies but the same issue persist.
Refer as per below screenshot by customer. :-
Time Stamp : 11.37am
Kindly please assist and advice.
Activity ID User Name Activity Date Activity Type Channel
20180816000000683025 zulbaithy2018 16/08/2018 11:37:33 AM Login Computer
20180816000000683015 zulbaithy2018 16/08/2018 11:33:34 AM Login Computer
20180816000000682996 zulbaithy2018 16/08/2018 11:27:51 AM Login Computer
20180816000000682983 zulbaithy2018 16/08/2018 11:24:53 AM Login Computer
User ID:
11348
Username:
zulbaithy2018
Full Name:
ACHIN WILSON INJAU
Tel No:
083323978
Office Ext. No:
118
Mobile No:
60168881494
ID No:
-
Address:
LOT 690, BLOCK 4, NO 31,
JALAN SABU
City:
SRI AMAN
State:
Sarawak
Postcode:
95000
Email Address:
Role:
Single User
User Status:
ACTIVE
FTL Completed:
Yes
History
#1
Updated by Stephanie Sufrapto about 6 years ago
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
User successfully access Fund Transfer after retry.
Kindly close this
#2
Updated by Zahir Abd Latif about 6 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.