Support #8759
SCP ID :##4698##] : Click SOCSO/LHDN navigation - session expired
| Status: | Closed - End of life cycle | Start date: | August 17, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Please help to check this issue. BIB Customer get session expired when click at SOCSO/LHDN navigation.
User ID: 8572
Username: topfruithr
Full Name: Haslinda
Tel No: 0389641833
Office Ext. No: 214
Mobile No: 601123112327
ID No: -
Address: M1, Jalan ML 16
ML 16 Industrial Park
City: Seri Kembangan
State: Selangor
Postcode: 43300
Email Address: haslinda@topfruits.com.my
Role: Initiator
User Status: ACTIVE
FTL Completed: Yes
Updated By:
Updated Date:
SMS Sent By:
SMS Sent Date: -
Services: Payroll
Payroll Historytime stamp: 16/08/2018 4:35pm
History
#1
Updated by Yap Kah Yan about 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Root Cause:
empty file category id.
Temporary solution:
Provided script to update company:
update BIB_COMPANY set LHDN_FILE_CATEGORY_ID=4, EPF_FILE_CATEGORY_ID=6, SOCSO_FILE_CATEGORY_ID=1;
Permanent solution:
To be implemented in SOCSO-EIS Enhancement
#2
Updated by Stephanie Sufrapto about 6 years ago
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Provide the query to user at 17/08/2018
#3
Updated by Zahir Abd Latif about 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.