Support #8775
SCP ID :##4711##] : eCustody - Unable Reset Password
| Status: | Closed - End of life cycle | Start date: | August 29, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Unable to reset password in eCustody System.
getting error :- Service not available
History
#1
Updated by Najmi Pasarudin about 6 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Najmi Pasarudin about 6 years ago
- % Done changed from 0 to 50
Based on feedback from customer, the issue is not failed to reset password but failed to receive sms after reset password.
#3
Updated by Najmi Pasarudin almost 6 years ago
Pending CAS webservice log.
#4
Updated by Najmi Pasarudin almost 6 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Najmi Pasarudin to Zahir Abd Latif
- % Done changed from 50 to 0
No feedback from customer
#5
Updated by Zahir Abd Latif almost 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
No feedback from customer since Oct 27, 2018. Reopen case if persist.
Issue closed in SCP.