B - Production Support » Maybank Support » Maybank Custody Support

September 25, 2018

11:46 Support #8775: SCP ID :##4711##] : eCustody - Unable Reset Password

Pending CAS webservice log. Najmi Pasarudin

11:46 Support #8783 (Development / Work In Progress): SCP ID :##4716##] : eCustody - Amend the Organisa...

Require Maybank source-code for comparison before preparing the patch. Najmi Pasarudin

September 14, 2018

09:47 Support #8730 (Closed - End of life cycle): SCP ID :##4671##] : ECustody Trades rejected due to d...

Issue closed in SCP. Zahir Abd Latif

September 07, 2018

16:59 Support #8783 (Closed - End of life cycle): SCP ID :##4716##] : eCustody - Amend the Organisation...

Hi,
Kindly attend below request:
Required to amend the Organisation Profile (Add/Upd) to allow to accept :-
1)... Zahir Abd Latif

15:41 Support #8775: SCP ID :##4711##] : eCustody - Unable Reset Password

Based on feedback from customer, the issue is not failed to reset password but failed to receive sms after reset pass... Najmi Pasarudin

15:39 Support #8730 (Pending Customer Feedback): SCP ID :##4671##] : ECustody Trades rejected due to da...

Replied to customer.
The issue occurred because of slow network and customer asked to increased timeout time when co... Najmi Pasarudin

August 29, 2018

12:24 Support #8775 (Development / Work In Progress): SCP ID :##4711##] : eCustody - Unable Reset Passw...

Najmi Pasarudin

10:32 Support #8775 (Closed - End of life cycle): SCP ID :##4711##] : eCustody - Unable Reset Password

Hi,
Kindly attend below request:
Unable to reset password in eCustody System.
getting error :- Service not av... Zahir Abd Latif