Support #8785
SCP ID :##4718##] : AGRONetBIZ customer unable to login
| Status: | Closed - End of life cycle | Start date: | September 12, 2018 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
AGRONetBIZ customer unable to login, page loading too long until Session expired.
Below are the details:
Company Details
Company Id: 2907
CIF Number: 280086467
Company Name: SENG CHIONG STORE
User Details
User ID: 5845
Username: limbeebee66
Full Name: lim bee bee
Role: Single User
User Status: ACTIVE
FTL Completed: Yes
Timestamp:
12/09/2018 10:19:28 AM
12/09/2018 10:32:25 AM
History
#1
Updated by Yap Kah Yan about 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Root Cause: Error Code 125 (OTP Replay) from Secure Metrics
Checked: after 10:35am, user able to login and perform transaction
#2
Updated by Zahir Abd Latif about 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.