Support #8818
SCP ID :##4750##] : UNABLE TO ASSIGNED TOKEN :EAST COAST SUSTAINABILITY CONSULTANCY
Status: | Closed - End of life cycle | Start date: | October 17, 2018 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
CA unable assigned token. Got "session is expired. You have left browser idle for more than 5 minutes".
Details as below:
Company name : EAST COAST SUSTAINABILITY CONSULTANCY (RUSLINDA BINTI RAZAK)
Activity ID
User Name
Activity Date
Activity Type
Channel
20181016000000758792
eastcoast01
16/10/2018 10:09:02 AM
Assign Security Token
Computer
20181016000000758782
eastcoast01
16/10/2018 10:02:26 AM
Assign Security Token
Computer
20181016000000758771
eastcoast01
16/10/2018 09:57:24 AM
Assign Security Token
Computer
20181016000000758749
eastcoast01
16/10/2018 09:44:46 AM
Assign Security Token
Computer
20181016000000758740
eastcoast01
16/10/2018 09:41:28 AM
Assign Security Token
Computer
20181016000000758727
eastcoast01
16/10/2018 09:38:44 AM
Assign Security Token
Computer
Security Token Serial Number : 3608821900700
History
#1 Updated by Stephanie Sufrapto almost 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Issue is related to [Request ID :##4680##] : CA assign token - session expired.
Solution: Update the class file required to DR environment.
#2 Updated by Zahir Abd Latif almost 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.