Support #8819
SCP ID :##4751##] : UNABLE TO ASSIGNED TOKEN :PERTUBUHAN PEMULIHAN DALAM KOMUNITI SRI INTAN (TENGKU ASMAWATI BT TENGKU MAT)
Status: | Closed - End of life cycle | Start date: | October 17, 2018 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
CA unable assigned token. Got "session is expired. You have left browser idle for more than 5 minutes".
Details as below:
Company name : PERTUBUHAN PEMULIHAN DALAM KOMUNITI SRI INTAN
Activity ID
User Name
Activity Date
Activity Type
Channel
20181016000000759546
sriintan
16/10/2018 03:02:30 PM
Assign Security Token
Computer
20181016000000759534
sriintan
16/10/2018 02:57:33 PM
Assign Security Token
Computer
20181016000000759510
sriintan
16/10/2018 02:48:33 PM
Assign Security Token
Computer
20181016000000759495
sriintan
16/10/2018 02:43:27 PM
Assign Security Token
Computer
20181016000000759485
sriintan
16/10/2018 02:40:48 PM
Assign Security Token
Computer
20181016000000759477
sriintan
16/10/2018 02:39:10 PM
Assign Security Token
Computer
20181016000000759466
sriintan
16/10/2018 02:37:30 PM
Assign Security Token
Computer
20181016000000759460
sriintan
16/10/2018 02:35:44 PM
Assign Security Token
Computer
Security Token Serial Number : 3608821900681 & 3608821900682
History
#1 Updated by Stephanie Sufrapto almost 6 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Issue is related to [Request ID :##4680##] : CA assign token - session expired.
Solution: Update the class file required to DR environment.
#2 Updated by Zahir Abd Latif almost 6 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.