Support #9161
SCP ID :##4834##] : Invalid OTP
Status: | Work Completed-End life cycle | Start date: | December 31, 2018 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Guide customer to revoke token and assign token but still unsuccessful. He get error “invalid OTP”.
Urgent case customer request to settle today before 3PM to pay salary.
Approver got error “invalid OTP” when to active token.
History
#1 Updated by Stephanie Sufrapto over 5 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
Error 9 (invalid otp) from secure metric.
Asked Agrobank to liaise with secure metric.
Kindly close this issue