Activity
From December 02, 2018 to December 31, 2018
December 31, 2018
- 12:54 Support #9161 (Work Completed-End life cycle): SCP ID :##4834##] : Invalid OTP
- Hi,
Kindly attend below request:-
Guide customer to revoke token and assign token but still unsuccessful. He get ...
December 27, 2018
- 12:12 Support #9149 (Closed - End of life cycle): SCP ID :##4833##] : recurring payment issue
- Hi,
Kindly attend below request:-
Customer had set a recurring payment through Agronet to Maybank but there was n...
December 26, 2018
- 10:42 Support #9105 (Work Completed-End life cycle): SCP ID :##4824##] : epay trnx not captured in ibam...
- Issue cause by deadlock.
Solution: suggest agrobank to run the housekeeping at production everyday
December 20, 2018
- 13:02 Support #9108 (Closed - End of life cycle): SCP ID :##4825##] : bulk payment failed upload - sess...
- Hi,
Kindly attend below request:-
Recently BIB keep facing session expired issue during bulk upload due to below ...
December 19, 2018
- 17:54 Support #9105 (Work Completed-End life cycle): SCP ID :##4824##] : epay trnx not captured in ibam...
- Hi,
Kindly attend below request:-
There were successful transactions captured as Epay Extra but not found in AGB ...
December 17, 2018
- 11:50 Support #9014 (Pending Customer Feedback): SCP ID :##4817##] : bulk payment failed update status
- Root Cause: Cannot identify as no error in log file.
Manage to create file in "Encrypted Folder" but not in "Upload ... - 10:22 Support #8864 (System Integration Test): SCP ID :##4783##] : 13/11/2018 Approval screen not displ...
- Issue cause by Loan Account number not passed checking on valid account number.
Solution: remove the validation acco... - 10:21 Support #8865 (System Integration Test): SCP ID :##4784##] : ibam pending list - edit profile error
- Issue is cause by account number removed from company account management when there is pending user.
Solution: Throw... - 10:20 Support #8980 (Closed - End of life cycle): SCP ID :##4813##] : instant trf - receipt issue
- Issue closed in SCP.
- 10:19 Support #8880 (System Integration Test): SCP ID :##4795##] : can perform trnx without key in TAC ...
- Temporary patch deployed. Permanent patch still on SIT.
- 10:18 Support #8881 (User Acceptance Test): SCP ID :##4796##] : Revised registration issue
- BU testing on UAT.
- 10:14 Support #8871 (Closed - End of life cycle): SCP ID :##4790##] : Account & banking > transactio...
- Issue closed in SCP.
- 10:06 Support #8878 (Closed - End of life cycle): SCP ID :##4793##] : cannot register agronet - service...
- Issue closed in SCP.
December 11, 2018
- 14:30 Support #9009 (Pending Customer Feedback): SCP ID :##4815##] : you do not have any valid accounts...
- Findings in the log file:
Host manage to respond when calling AccountSummaryByCif (Login)
Host is down during calli... - 12:37 Support #9014 (Closed - End of life cycle): SCP ID :##4817##] : bulk payment failed update status
- Hi,
Kindly attend below request:-
approver LEMBAGA KEMAJUAN PERTANIAN KEMUBU cannot reject file due to error fil... - 09:44 Support #9009 (Closed - End of life cycle): SCP ID :##4815##] : you do not have any valid account...
- Hi,
Kindly attend below request:-
Customer had tried to make instant transfer using Agronet after 12 a.m for seve...
December 07, 2018
- 20:00 Support #8980 (Pending Customer Feedback): SCP ID :##4813##] : instant trf - receipt issue
- Issue due to deadlock.
Provide script to insert to receipt table
insert into IB_USER_PRINT_RECEIPT VALUES
('2... - 16:39 Support #8980 (Closed - End of life cycle): SCP ID :##4813##] : instant trf - receipt issue
- Hi,
Kindly attend below request:-
Kindly assist to check on this. Customer receipt is not completed. Please assis...
December 05, 2018
- 10:56 Support #8881: SCP ID :##4796##] : Revised registration issue
- Dear Stephanie,
Any updates on this issue?
Kindly updates.
Thanks.
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