Support #9991
[SCP ID :##5016##] : Service Down - KFHIB04
Status: | Closed - End of life cycle | Start date: | June 28, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi Hafiz,
Kindly attend below request.
Please assist on finding root cause on why framework 3-kfhib04(10.20.208.4) suddenly shutdown this morning. Time: 9.40am
Thank you.
History
#1 Updated by Yap Kah Yan about 5 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
Issue due to: Exception in thread "CompilerThread0" java.lang.OutOfMemoryError: requested 32756 bytes for ChunkPool::allocate. Out of swap space?
Suggestion from Lee Yong:
This can be due to too many applications being deployed to the 32-bit JVM.
The suggested solution is to reduce the deployed application,
1) merge the FPX to RIB
2) un-deploy KFHMB, if not yet un-deploy
3) un-install the APM-InsightAmy,
Item #2 & #3 can carry out first. Please discuss with KFH on the FPX merging to RIB.Don't reply anything concrete to KFH via email. Just do verbal communication on the improvement approach.
#2 Updated by Zahir Abd Latif about 5 years ago
- Status changed from Development / Work In Progress to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Issue closed in SCP.