B - Production Support » Agrobank Support

June 27, 2014

14:41 Support #4452: [SCP ID :##2296##] : SMS log

I believe the root cause is old SMS task. but I cannot say for sure what cause the task to misbehave the logging part... Wijaya Kartono

13:23 Support #4452: [SCP ID :##2296##] : SMS log

What is the root cause and how you resolve it? Tan Lee Yong

12:55 Support #4452 (Pending Customer Feedback): [SCP ID :##2296##] : SMS log

SMS log able to be generated daily without replace previous one.
Updated screenshot is attached.
Note: Screensh... Wijaya Kartono

12:40 Change #4484 (Internal Testing): [SCP ID :##2309##] : Unsuccessful transaction on bill payment -...

Hi kak Liza,
Fixed and deployed.
Root cause:
- Transaction Trace Id is exceed maximum Integer value (6 digits)... Wijaya Kartono

12:35 Change #4484 (Development / Work In Progress): [SCP ID :##2309##] : Unsuccessful transaction on ...

Wijaya Kartono

June 26, 2014

13:09 Change #4484 (Closed - End of life cycle): [SCP ID :##2309##] : Unsuccessful transaction on bill...

kindly attend user query below:... Ahmad Hazri

June 19, 2014

15:24 Change #4333 (Internal Testing): [SCP ID :##2204##] : Ar Rahnu Account Summary

Hi kak Liza,
Changes had been made and deployed. Kindly test it.
Changes:
- System will only validate reason c... Wijaya Kartono

12:43 Change #4333 (Development / Work In Progress): [SCP ID :##2204##] : Ar Rahnu Account Summary

Wijaya Kartono

12:35 Support #4452: [SCP ID :##2296##] : SMS log

Currently, SMS log able to generate new log daily without replace previous one.
Action taken:
- Stop/End all inst... Wijaya Kartono

11:28 Support #4452 (Development / Work In Progress): [SCP ID :##2296##] : SMS log

Wijaya Kartono

11:28 Change #4333: [SCP ID :##2204##] : Ar Rahnu Account Summary

Hi Kartono,
Kindly assist on the request:
1) Change of Ar Rahnu Account Summary message for customer with no va... Lizahwati Basirun

June 17, 2014

16:34 Support #4457: [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected Inward

Pending SIT/UAT.
Notes:Test Result has uploaded into Alfresco. Lizahwati Basirun

June 16, 2014

16:09 Support #4457: [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected Inward

Hi kak Liza,
Merged and deployed for both RIB and BIB (SIT and UAT). Wijaya Kartono

10:47 Support #4457 (Pending Customer Feedback): [SCP ID :##2298##] : RIB/BIB IBG Transaction History -...

Hi Kartono,
Issue has been tested on RIB but pending on BIB due to no patches data to test on it. As discuss with ... Lizahwati Basirun

June 13, 2014

14:05 Support #4457 (Internal Testing): [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected...

hi kak liza,
Fixed and deployed. Kindly test it.
Changes:
- Added Rejected IBG into Transaction History (RIB/B... Wijaya Kartono

11:09 Support #4457: [SCP ID :##2298##] : RIB/BIB IBG Transaction History - Rejected Inward

Hi Kartono,
As spoken before,kindly assist on the issue.
* To display the *Rejected IBG Inward* details in the ... Lizahwati Basirun

10:38 Support #4457 (Work Completed-End life cycle): [SCP ID :##2298##] : RIB/BIB IBG Transaction Histo...

Please attend user query below... Ahmad Hazri

June 12, 2014

11:27 Support #4452 (Closed - End of life cycle): [SCP ID :##2296##] : SMS log

User reported issue below:... Ahmad Hazri