Activity

From May 13, 2018 to June 11, 2018

June 11, 2018

12:11 Support #8459 (Work Completed-End life cycle): [SCP ID :##4561##] : Data Housekeeping issue
Migrated to production.
Migration 089 (07/06/2018)
Please close the issue.
Thank you Stephanie Sufrapto
12:11 Support #8452 (Work Completed-End life cycle): [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Pay...
Migrated to production.
Migration 089 (07/06/2018)
Please close the issue.
Thank you Stephanie Sufrapto
12:06 Support #8452: [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment Transaction status Pending ...
Dear Stephanie,
Any update on this issue?
Can I close this issue now?
Thanks. Zahir Abd Latif

June 04, 2018

10:08 Support #8538 (Work Completed-End life cycle): SCP ID :##4577##] : jompay reciept blank
Issue cause by ESBNBPSNotifyCompletionServices receive no response from Host.
So the data not inputted to receipt ... Stephanie Sufrapto
10:08 Support #8459 (User Acceptance Test): [SCP ID :##4561##] : Data Housekeeping issue
Waiting for ilah to test Stephanie Sufrapto

May 22, 2018

15:22 Support #8502 (Closed - End of life cycle): SCP ID :##4569##] : Customer unable to login through ...
Issue closed in SCP. Zahir Abd Latif

May 21, 2018

14:22 Support #8459: [SCP ID :##4561##] : Data Housekeeping issue
Stephanie, 21 May 2018 at 14:18:-... Zahir Abd Latif
14:15 Support #8459: [SCP ID :##4561##] : Data Housekeeping issue
Hi Stephanie,
Any update? Can proceed to close this case?
Thanks. Zahir Abd Latif
12:45 Support #8502 (Pending Customer Feedback): SCP ID :##4569##] : Customer unable to login through a...
Chee Ping, May 16, 2018 11:42 AM:-
Hi Illah
Please find my answer and document for option 1 below. Option 2 you... Zahir Abd Latif

May 18, 2018

15:39 Support #8538 (Work Completed-End life cycle): SCP ID :##4577##] : jompay reciept blank
Hi,
Kindly attend below request:-
Customer perform JomPay transaction.
Status successful, but when try to prin... Zahir Abd Latif
11:46 Support #8452: [SCP ID :##4553 ##] : AGRONETBIZ(Prod) : Bulk Payment Transaction status Pending ...
Finish Testing at SIT.
Ilah ask to waiting after migration to go to preprod UAT.
 Stephanie Sufrapto

May 16, 2018

09:24 Support #8493 (Closed - End of life cycle): SCP ID :##4567##] : customer unable to login single u...
Issue closed in SCP. Zahir Abd Latif
09:23 Support #8477 (Closed - End of life cycle): SCP ID :##4566##] : customer unable to perform FTL fo...
Issue closed in SCP. Zahir Abd Latif
09:21 Support #8494 (Closed - End of life cycle): SCP ID :##4568##] : Customer unable to login his agro...
Issue closed in SCP. Zahir Abd Latif
09:21 Support #8455 (Closed - End of life cycle): [SCP ID :##4557##] : CHECKER UNABLE TO APPROVE USER M...
Issue closed in SCP. Zahir Abd Latif

May 15, 2018

16:56 Support #8455: [SCP ID :##4557##] : CHECKER UNABLE TO APPROVE USER MAINTENANCE
No response from customer.
Kindly close this issue Stephanie Sufrapto
09:25 Support #8494 (Pending Customer Feedback): SCP ID :##4568##] : Customer unable to login his agron...
Zahir Abd Latif
09:17 Support #8477 (Pending Customer Feedback): SCP ID :##4566##] : customer unable to perform FTL for...
Chee Ping, May 14, 2018 06:54 PM:-... Zahir Abd Latif

May 14, 2018

18:05 Support #8493: SCP ID :##4567##] : customer unable to login single user with error Service curren...

This user not able to login due to UPASS return 1 (invalid OTP) and having deadlock issue when trying to update to ... Stephanie Sufrapto
18:03 Support #8494: SCP ID :##4568##] : Customer unable to login his agronet due to session expired
Issue cause by HOST return empty account number as highlighted below
[2018-05-14 13:29:51,697 INFO](com.ib.mess... Stephanie Sufrapto
15:26 Support #8502 (Closed - End of life cycle): SCP ID :##4569##] : Customer unable to login through ...
Hi,
Kindly attend below request:-
Customer unable to login through agronetbiz for all their user.
Error messag... Zahir Abd Latif
14:52 Support #8494 (Closed - End of life cycle): SCP ID :##4568##] : Customer unable to login his agro...
Hi,
Kindly attend below request:-
Customer unable to login his agronet due to session expired. Customer did try t... Zahir Abd Latif
14:51 Support #8493 (Closed - End of life cycle): SCP ID :##4567##] : customer unable to login single u...
Hi,
Kindly attend below request:-
Kindly assist to check on this matter, customer unable to login single user wit... Zahir Abd Latif
11:58 Support #8477 (Closed - End of life cycle): SCP ID :##4566##] : customer unable to perform FTL fo...
Hi,
Kindly attend below request:-
This customer unable to perform FTL for CA. The error shown is " Your new pas... Zahir Abd Latif
 

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