Activity

From November 19, 2018 to December 18, 2018

11:50 Support #9014 (Pending Customer Feedback): SCP ID :##4817##] : bulk payment failed update status: Root Cause: Cannot identify as no error in log file.
Manage to create file in "Encrypted Folder" but not in "Upload ... Yap Kah Yan
10:22 Support #8864 (System Integration Test): SCP ID :##4783##] : 13/11/2018 Approval screen not displ...: Issue cause by Loan Account number not passed checking on valid account number.
Solution: remove the validation acco... Stephanie Sufrapto
10:21 Support #8865 (System Integration Test): SCP ID :##4784##] : ibam pending list - edit profile error: Issue is cause by account number removed from company account management when there is pending user.
Solution: Throw... Stephanie Sufrapto
10:20 Support #8980 (Closed - End of life cycle): SCP ID :##4813##] : instant trf - receipt issue: Issue closed in SCP. Zahir Abd Latif
10:19 Support #8880 (System Integration Test): SCP ID :##4795##] : can perform trnx without key in TAC ...: Temporary patch deployed. Permanent patch still on SIT. Stephanie Sufrapto
10:18 Support #8881 (User Acceptance Test): SCP ID :##4796##] : Revised registration issue: BU testing on UAT. Stephanie Sufrapto
10:14 Support #8871 (Closed - End of life cycle): SCP ID :##4790##] : Account & banking > transactio...: Issue closed in SCP. Zahir Abd Latif
10:06 Support #8878 (Closed - End of life cycle): SCP ID :##4793##] : cannot register agronet - service...: Issue closed in SCP. Zahir Abd Latif

14:30 Support #9009 (Pending Customer Feedback): SCP ID :##4815##] : you do not have any valid accounts...: Findings in the log file:
Host manage to respond when calling AccountSummaryByCif (Login)
Host is down during calli... Yap Kah Yan
12:37 Support #9014 (Closed - End of life cycle): SCP ID :##4817##] : bulk payment failed update status: Hi,
Kindly attend below request:-
approver LEMBAGA KEMAJUAN PERTANIAN KEMUBU cannot reject file due to error fil... Zahir Abd Latif
09:44 Support #9009 (Closed - End of life cycle): SCP ID :##4815##] : you do not have any valid account...: Hi,
Kindly attend below request:-
Customer had tried to make instant transfer using Agronet after 12 a.m for seve... Zahir Abd Latif

20:00 Support #8980 (Pending Customer Feedback): SCP ID :##4813##] : instant trf - receipt issue: Issue due to deadlock.
Provide script to insert to receipt table
insert into IB_USER_PRINT_RECEIPT VALUES
('2... Yap Kah Yan
16:39 Support #8980 (Closed - End of life cycle): SCP ID :##4813##] : instant trf - receipt issue: Hi,
Kindly attend below request:-
Kindly assist to check on this. Customer receipt is not completed. Please assis... Zahir Abd Latif

10:56 Support #8881: SCP ID :##4796##] : Revised registration issue: Dear Stephanie,
Any updates on this issue?
Kindly updates.
Thanks. Zahir Abd Latif

15:22 Support #8881 (Work Completed-End life cycle): SCP ID :##4796##] : Revised registration issue: Hi,
Kindly attend below request:-
Customer get session expired while login to agronet. Based on rib user xtvt log... Zahir Abd Latif
09:59 Support #8880 (Work Completed-End life cycle): SCP ID :##4795##] : can perform trnx without key i...: Hi,
Kindly attend below request:-
Please check why there is no checking of SMS TAC. Customer able to perform tran... Zahir Abd Latif

17:42 Support #8871 (Pending Prod Deployment): SCP ID :##4790##] : Account & banking > transaction h...: Issue cause by pagination issue under account and banking. Value for company id and cif not sent when inside paginati... Stephanie Sufrapto
17:40 Support #8878 (Pending Prod Deployment): SCP ID :##4793##] : cannot register agronet - service un...: Issue is caused by user input same value for username and password. We have add error message to be throw when this o... Stephanie Sufrapto
15:57 Support #8878 (Closed - End of life cycle): SCP ID :##4793##] : cannot register agronet - service...: Hi,
Kindly attend below request:
!https://support.penril.net/inlineimages/WorkOrder/Nov2018/4793/1542873038458.png! Zahir Abd Latif
10:54 Support #8865: SCP ID :##4784##] : ibam pending list - edit profile error: Dear Stephanie,
Any updates on this issue?
Kindly updates.
Thanks. Zahir Abd Latif

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