Activity

From March 17, 2019 to April 15, 2019

April 09, 2019

13:30 Support #9889 (Closed - End of life cycle): SCP ID :##4938##] : failed approve ibam
Hi,
Kindly attend below request:
1. when approver approve new created CA, system will keep loading for quite some...
Zahir Abd Latif

April 08, 2019

09:33 Support #9841 (Closed - End of life cycle): SCP ID :##4914##] : account & banking - session expired
Issue closed in SCP. Zahir Abd Latif
09:32 Support #9411 (Closed - End of life cycle): SCP ID :##4859##] : RIB User status issue
Issue closed in SCP. Zahir Abd Latif
09:31 Support #9777 (Closed - End of life cycle): SCP ID :##4902##] : FD - session expired
Zahir Abd Latif
09:31 Support #9777 (Dropped-End of life cycle): SCP ID :##4902##] : FD - session expired
Issue closed in SCP. Zahir Abd Latif
09:30 Support #9778 (Closed - End of life cycle): SCP ID :##4903##] : favourite 3rd party trf not displ...
Issue closed in SCP. Zahir Abd Latif

March 28, 2019

11:19 Support #9843 (Work Completed-End life cycle): SCP ID :##4916##] : instant transfer failed
Stephanie Sufrapto
11:19 Support #9841 (Pending Prod Deployment): SCP ID :##4914##] : account & banking - session expired
Stephanie Sufrapto
11:16 Support #9843 (Pending Prod Deployment): SCP ID :##4916##] : instant transfer failed
Issue is because User didnt request TAC.
When user request TAC, the TAC is invalid.
User input invalid TAC 3 times ...
Stephanie Sufrapto
11:08 Support #9841 (Work Completed-End life cycle): SCP ID :##4914##] : account & banking - session ex...
Issue cause by Our code expecting currency type from CASA response. When the user dont have CASA account. It will thr... Stephanie Sufrapto

March 26, 2019

10:56 Support #9843 (Work Completed-End life cycle): SCP ID :##4916##] : instant transfer failed
Hi,
Kindly attend below request:-
Staff complain having problem to make transaction to Public Bank today.
No d...
Zahir Abd Latif
10:00 Support #9841 (Closed - End of life cycle): SCP ID :##4914##] : account & banking - session expired
Hi,
Kindly attend below request:
Customer not able to view company account, after click account and banking> comp...
Zahir Abd Latif

March 21, 2019

11:45 Support #9778 (Pending Customer Feedback): SCP ID :##4903##] : favourite 3rd party trf not displa...
the value grab from Host.
Unable to replicate the issue in RIB and BIB production.
Checking with HOST team
Stephanie Sufrapto
10:51 Support #9801 (Closed - End of life cycle): SCP ID :##4906##] : AGRONET FTL issue
Issue closed in SCP. Zahir Abd Latif

March 19, 2019

11:05 Support #9801 (Pending Customer Feedback): SCP ID :##4906##] : AGRONET FTL issue
Empty account number from host.
ACCOUNT_TYPE=L, ACCOUNT_NUMBER=0, ACCOUNT_RELATIONSHIP=JB, ACCOUNT_NUMBER2=0000000...
Stephanie Sufrapto
 

Also available in: Atom