B - Production Support » Agrobank Support

October 23, 2019

17:26 Support #10391 (User Acceptance Test): [SCP ID :##5158##] : EPF - to disable reference number fie...

development made at EPF 60 years CR Stephanie Sufrapto

October 22, 2019

14:50 Support #10391 (Work Completed-End life cycle): [SCP ID :##5158##] : EPF - to disable reference n...

Hi,
Kindly attend below request:
as discussed, during EPF testing for age above 60 years, EPF team request to dis... Zahir Abd Latif

October 21, 2019

12:16 Support #10380 (Development / Work In Progress): [SCP ID :##5153##] : SOCSO upload - service unav...

Issue related to [SCP ID :##5149##] : key in invalid token number
Will remain open until the user retry the tran... Stephanie Sufrapto

12:07 Support #10380 (Work Completed-End life cycle): [SCP ID :##5153##] : SOCSO upload - service unava...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

11:33 Migration #10358: Migration_ID111: Migration Plan for AGRONET Enhancement for UI/UX

Steph,
Please help review. Anonymous

10:41 Support #10372 (System Integration Test): [SCP ID :##5149##] : key in invalid token number - erro...

Siti Balqis Othman

10:40 Support #10347 (System Integration Test): [SCP ID :##5146##] : COMPLAINT UNABLE TO RECEIVE TAC | ...

Siti Balqis Othman

10:38 Support #10347 (Pending Prod Deployment): [SCP ID :##5146##] : COMPLAINT UNABLE TO RECEIVE TAC | ...

Root Cause:
This issue happened because the SMS message length is more than 160 characters. That why you will gettin... Siti Balqis Othman

10:36 Support #10372 (Pending Prod Deployment): [SCP ID :##5149##] : key in invalid token number - erro...

Root cause:
This issue happened because the requested error parameter is not found.
Solution:
Update the parame... Siti Balqis Othman

October 18, 2019

10:23 Migration #10358: Migration_ID111: Migration Plan for AGRONET Enhancement for UI/UX

updated. Siti Balqis Othman

October 17, 2019

13:59 Support #10372 (Work Completed-End life cycle): [SCP ID :##5149##] : key in invalid token number ...

Hi,
Kindly attend below request:
perform 3rd party & ibg transfer, when keyin invalid token number, bib prompt "s... Zahir Abd Latif

October 16, 2019

09:32 Migration #10358 (Dropped-End of life cycle): Migration_ID111: Migration Plan for AGRONET Enhance...

Hi Amy,
Kindly, help to review the attached migration plan document.
Thank you. Siti Balqis Othman

October 15, 2019

11:29 Support #10331 (Investigation): [SCP ID :##5139##] : IBG 2nd validation issue

Unable to found the root cause. However, the investigation are still in progress, will update later when the root cau... Siti Balqis Othman

October 14, 2019

18:48 Support #10331: [SCP ID :##5139##] : IBG 2nd validation issue

Balqis,
Please help follow-up.
Steph Update: Cant replicate.. ilah and me trying to find how they issue raised Anonymous

October 11, 2019

17:25 Support #10347 (Work Completed-End life cycle): [SCP ID :##5146##] : COMPLAINT UNABLE TO RECEIVE ...

Hi,
Kindly attend below request:
Please help to check why it return status -2 as below:
!https://support.penri... Zahir Abd Latif

12:46 Support #10105 (Work Completed-End life cycle): [SCP ID :##5068##] : BIB Single user login sessi...

Deployed at Migration ID110 11 October 2019
Please close Stephanie Sufrapto

12:45 Support #9969 (Work Completed-End life cycle): SCP ID :##4998##] : jompay ref2 validation

Deployed at Migration ID110 11 October 2019
Please close Stephanie Sufrapto

October 04, 2019

16:07 Support #10331 (Work Completed-End life cycle): [SCP ID :##5139##] : IBG 2nd validation issue

Hi,
Kindly attend below request:
please help to check below issue:
Second validation Y, bene ID blank and tran... Zahir Abd Latif

October 02, 2019

16:44 Support #10290 (System Integration Test): [SCP ID :##5128##] : URGENT! AGRO - IBG & VP Response D...

Findings
1. The reported transaction is from CMS, where the transaction is initiated on 28/8 & approved on 20/9.
... Stephanie Sufrapto

September 26, 2019

18:01 Support #10113 (Work Completed-End life cycle): [SCP ID :##5072##] : Bernas cannot approve trans...

MIgration ID 109 - 26 Sept 2019
Zahir please close this. tq
Stephanie Sufrapto

10:13 Support #10290 (Work Completed-End life cycle): [SCP ID :##5128##] : URGENT! AGRO - IBG & VP Resp...

Hi,
Kindly attend below request:
Kindly assist to check urgently. According to PayNet this issue is critical wher... Zahir Abd Latif

September 24, 2019

14:18 Support #10132 (Work Completed-End life cycle): [SCP ID :##5085##] : estatement in pdf corrupted

already deployed to PROD.
Zahir please close. tq Stephanie Sufrapto