B - Production Support » Agrobank Support

December 03, 2019

17:08 Support #10500 (User Acceptance Test): [SCP ID :##5198##] : assign service issue

1. Issue caused by ib navigation missing access function for jompay. Please run query below to resolve issue
UPDATE ... Stephanie Sufrapto

December 02, 2019

15:55 Support #10500 (Work Completed-End life cycle): [SCP ID :##5198##] : assign service issue

Hi,
Kindly attend below request:
please help to fix below issue:
1. Bank Admin/CA did not assign any service to ... Zahir Abd Latif

10:18 Support #10499: SCP ID :##5197##] : IB issue 30112019

Hi CF,
Please assist on this. Thank you Stephanie Sufrapto

10:07 Support #10499 (Work Completed-End life cycle): SCP ID :##5197##] : IB issue 30112019

Hi,
Kindly attend below request:
As aware, Internet banking are facing issue on 30/11/2019. Kindly check and find... Zahir Abd Latif

November 14, 2019

16:18 Support #10429 (Work Completed-End life cycle): [SCP ID :##5178##] : RIB dynamic report - registr...

Ilah Deployed to production by 14 November 2019 Stephanie Sufrapto

November 13, 2019

11:12 Support #10420 (Development / Work In Progress): [SCP ID :##5176##] : Incorrect Transaction His...

pending log from ilah Stephanie Sufrapto

11:12 Support #10422 (Pending Prod Deployment): [SCP ID :##5177##] : ISSUE - CANNOT DELETE GROUP PROFI...

Issue:
Query problem when checking existence of active user
Solution: to exclude deleted user from query Stephanie Sufrapto

11:11 Support #10429 (Pending Prod Deployment): [SCP ID :##5178##] : RIB dynamic report - registration,...

Issue:
1.problem from query provided to agrobank at 2016. drop the view table and re run the query.
2.problem at ca... Stephanie Sufrapto

November 12, 2019

15:38 Support #10429 (Work Completed-End life cycle): [SCP ID :##5178##] : RIB dynamic report - registr...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

November 11, 2019

09:26 Support #10422 (Closed - End of life cycle): [SCP ID :##5177##] : ISSUE - CANNOT DELETE GROUP PR...

Hi,
Kindly attend below request:
ID Team cannot delete group profile at IBAM. Please refer attached file for deta... Zahir Abd Latif

November 08, 2019

15:42 Support #10420 (Closed - End of life cycle): [SCP ID :##5176##] : Incorrect Transaction History...

Hi,
Kindly attend below request:
We have received an email from customer inform that his incorrect account balanc... Zahir Abd Latif