Activity
From February 13, 2020 to March 13, 2020
March 13, 2020
- 12:15 Support #10681 (User Acceptance Test): [SCP ID :##5275##] : Approve LHDN, session expired
- *Reported Issue:*
The system throws "Session Expired" when the approver approves LHDN transaction.
*Root Cause*
...
March 12, 2020
- 11:48 Support #10689 (User Acceptance Test): [SCP ID :##5277##] : rename demo navigation
- Change the label for demo link from AGRONet to AGRONetBIZ.
- 11:40 Support #10680 (Work Completed-End life cycle): [SCP ID :##5274##] : Mobile Banking - DuitNow (P2...
1.DuitNow (P2A & P2P) First Time Favourite Transaction
Pending Penril to check and forward the document to Ced...- 09:37 Support #10690 (Closed - End of life cycle): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds
- Hi,
Kindly attend below request:
we have deployed fixes for this issue previously, but seems not fixed issue in p... - 09:33 Support #10689 (Work Completed-End life cycle): [SCP ID :##5277##] : rename demo navigation
- Hi,
Kindly attend below request:
please help to rename demo navigation for agronetbiz
!https://support.penril....
March 09, 2020
- 17:34 Support #10681 (Work Completed-End life cycle): [SCP ID :##5275##] : Approve LHDN, session expired
- Hi,
Kindly attend below request:
Approver (username : EFCAPLAU) wanted to approved LHDN transaction performed amo... - 16:02 Support #10680 (Work Completed-End life cycle): [SCP ID :##5274##] : Mobile Banking - DuitNow (P2...
- Hi,
Kindly attend below request:
Add favorite in IB, we performed First time transaction in Mobile, TAC was requi...
March 07, 2020
- 16:35 Support #10677 (Work Completed-End life cycle): [SCP ID :##5273##] : Customer unabale to view fin...
- Hi,
Kindly attend below request:
Customer unabale to view financing account details in Agronet & AgronetBiz
Pa...
March 05, 2020
- 12:27 Support #10672 (Work Completed-End life cycle): [SCP ID :##5272##] : agronet display error under ...
Issue cause by the query at DB taking too long.
Solution change number of connection to make sure the DB not overw...- 11:56 Support #10669 (System Integration Test): [SCP ID :##5270##] : bib uiux landing page
- Hi Zahir.
Still pending testing. will re assign to you after migration - 11:54 Support #10664 (System Integration Test): [SCP ID :##5266##] : approve payee update - service una...
- Hi Zahir.
Still pending testing. will re assign to you after migration - 11:50 Support #10664 (Pending Customer Feedback): [SCP ID :##5266##] : approve payee update - service u...
- Stephanie, Mar 3, 2020 11:52 AM:-...
- 11:37 Support #10669 (Pending Customer Feedback): [SCP ID :##5270##] : bib uiux landing page
- Balqis, Mar 4, 2020 12:16 PM:-
Reported issue:
When click ""details"" on AGRONet Transaction Status, new print re... - 11:35 Support #10657 (Closed - End of life cycle): [SCP ID :##5262##] : INSTANT TRANSFER BIB : ASZIETA ...
- Issue closed in SCP.
March 04, 2020
- 12:13 Support #10672 (Work Completed-End life cycle): [SCP ID :##5272##] : agronet display error under ...
- Hi,
Kindly attend below request:
Agronet display under maintenance when customer doing transaction .
No recor... - 12:01 Support #10657: [SCP ID :##5262##] : INSTANT TRANSFER BIB : ASZIETA ENTERPRISE : MY0098519
- Zahir, please close this ticket. Thanks.
- 12:00 Support #10657: [SCP ID :##5262##] : INSTANT TRANSFER BIB : ASZIETA ENTERPRISE : MY0098519
- *Details of solution is mentioned in email:*
[Agrobank] RIB UIUX Deployment Chronology 02/03/2020 - 03/03/2020
Th...
March 03, 2020
- 09:22 Support #10669 (Closed - End of life cycle): [SCP ID :##5270##] : bib uiux landing page
- Hi,
Kindly attend below request:
When click ""details"" on AGRONet Transaction Status, new print receipt tab appe...
February 26, 2020
- 17:24 Support #10664 (Work Completed-End life cycle): [SCP ID :##5266##] : approve payee update - servi...
- Hi,
Kindly attend below request:
!https://support.penril.net/inlineimages/WorkOrder/Feb2020/5266/1582708879856.png!
February 24, 2020
- 14:54 Support #10657 (Closed - End of life cycle): [SCP ID :##5262##] : INSTANT TRANSFER BIB : ASZIETA ...
- Hi,
Kindly attend below request:
Customer called contact centre on 23/02/2019 complaint that instant transfer fai...
February 23, 2020
- 12:31 Support #10644 (System Integration Test): [SCP ID :##5258##] : DREAMHANI ENTERPRISE - customer un...
- Salam kak Ilah,
Root cause:
The issue user cannot scroll down when using google chrome browser because the scroll... - 12:31 Support #10649 (System Integration Test): [SCP ID :##5261##] : BIB UIUX - Executive Summary and A...
- Salam kak Ilah,
The issues have been resolved. Kindly refer to below URL to find the patch.
Please note that we ...
February 21, 2020
- 16:37 Support #10645 (Closed - End of life cycle): [SCP ID :##5259##] : APIGATEWAY service disruption
- Issue closed in SCP.
- 16:34 Support #10635 (Closed - End of life cycle): [SCP ID :##5250##] : LHDN - status pending
- Issue closed in SCP.
February 20, 2020
- 17:57 Support #10645 (Pending Customer Feedback): [SCP ID :##5259##] : APIGATEWAY service disruption
- The issue is from websphere JDBC cannot connect to DB server, need agrobank DBA to check the DB server.
- 17:34 Migration #10358 (Dropped-End of life cycle): Migration_ID111: Migration Plan for AGRONET Enhance...
- 12:11 Support #10602: [SCP ID :##5234##] : IB PENTEST 2020
- Password enrcyption for RIB have deployed at MIgration ID 117 (18.02.2020)
- 12:08 Support #10643 (Work Completed-End life cycle): [SCP ID :##5257##] : own account transfer to fina...
- Issue: To Account at Own Transfer being check with From Account LIst
Solution: to check the to account with To Acc... - 11:39 Support #10646 (Work Completed-End life cycle): [SCP ID :##5260##] : Daily epay report blank
- Issue cause by Migration IS 116 changes. Update in database for IB_PAYEE table cause error for existing cron job. Ret...
- 10:09 Support #10649: [SCP ID :##5261##] : BIB UIUX - Executive Summary and AGRONet Transaction Status
- Balqis.
Can deploy the patch u have prepared and update customer.
Thank you - 10:06 Support #10649 (Closed - End of life cycle): [SCP ID :##5261##] : BIB UIUX - Executive Summary an...
- Hi,
Kindly attend below request:
Executive Summary and AGRONet Transaction Status not available in new UIUX AgroN...
February 18, 2020
- 11:24 Support #10646 (Work Completed-End life cycle): [SCP ID :##5260##] : Daily epay report blank
- Hi,
Kindly attend below request:
{lease help to check, currently epay report was generated blank.
!https://sup... - 10:28 Support #10644: [SCP ID :##5258##] : DREAMHANI ENTERPRISE - customer unable to scroll down the pa...
- Balqis. Please assit on this issue. Thank you
- 10:09 Support #10645 (Closed - End of life cycle): [SCP ID :##5259##] : APIGATEWAY service disruption
- Hi,
Kindly attend below request:
please help to check.
APIGATEWAY having disruption cause mobile banking user ... - 09:40 Support #10644 (Work Completed-End life cycle): [SCP ID :##5258##] : DREAMHANI ENTERPRISE - custo...
- Hi,
Kindly attend below request:
Customer informed that she unable to perform the transaction (favourite transfer... - 09:37 Support #10643 (Work Completed-End life cycle): [SCP ID :##5257##] : own account transfer to fina...
- Hi,
Kindly attend below request:
Customer below having trouble in transferring to own account. It keep on saying ...
February 14, 2020
- 10:25 Support #10635 (Pending Customer Feedback): [SCP ID :##5250##] : LHDN - status pending
- Siti Balqis, Feb 12, 2020 10:48 AM:-...
February 13, 2020
- 12:12 Support #10550: [SCP ID :##5215##] : UPASS JNDI cause session issue and deadlock
- Dear CF and Agro Team,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks.
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