Activity
From June 17, 2021 to July 16, 2021
July 15, 2021
- 16:58 Support #12113 (Pending SIT Deployment): [SCP ID :##5927##] : QR RPP - SMS
- Root Cause:
The issue is due to the mobile number having the symbol "+".
Solution given was:
API will remove "+"... - 16:25 Support #12113 (Work Completed-End life cycle): [SCP ID :##5927##] : QR RPP - SMS
- Hi,
Kindly attend below request:
currently we are in the midst of testing SMS for QR pay. However we are facing s...
July 09, 2021
- 17:25 Support #12085 (Investigation): [SCP ID :##5922##] : browser issue while access to agronet page
- 17:21 Support #12020 (User Acceptance Test): [SCP ID :##5898##] : production issue discover during tech...
- Stephanie deliver the patch on 23/06/2021. Thank you steph
- 17:18 Support #12063 (User Acceptance Test): [SCP ID :##5915##] : Issue discover after FMS migration
- Deliver the patch to IT Team on 5/7/2021
- 14:38 Support #12085 (Investigation): [SCP ID :##5922##] : browser issue while access to agronet page
- Hi,
Kindly attend below request:
Customer complaint having difficulties when access to agronet page using mobile ...
July 05, 2021
- 09:10 Support #12063 (Development / Work In Progress): [SCP ID :##5915##] : Issue discover after FMS mi...
July 02, 2021
- 12:46 Support #12063 (Work Completed-End life cycle): [SCP ID :##5915##] : Issue discover after FMS mig...
- Hi,
Kindly attend below request:-
Please help to check and fix below issue:
1) missing parameter - device prin...
June 25, 2021
- 12:44 Support #12022 (System Integration Test): [SCP ID :##5900##] : IBAM CHECKER ISSUE
- 12:44 Support #12022 (Development / Work In Progress): [SCP ID :##5900##] : IBAM CHECKER ISSUE
- Reported issue:
The user is unable to view sub-navigation when using IE version 7
Root cause:
The issue happens ...
June 24, 2021
- 09:39 Support #12022 (Investigation): [SCP ID :##5900##] : IBAM CHECKER ISSUE
- Asking kak Ilah to retrieve the user browser detail
June 23, 2021
- 17:27 Support #12022 (System Integration Test): [SCP ID :##5900##] : IBAM CHECKER ISSUE
- Hi,
Kindly attend below request:
Recently we received multiple complaint from IBAM user that not able to access s...
June 22, 2021
- 13:08 Support #12020 (Work Completed-End life cycle): [SCP ID :##5898##] : production issue discover du...
- Hi,
Kindly attend below request:-
production issue discover during tech refresh testing
June 21, 2021
- 14:26 Support #11995 (Closed - End of life cycle): [SCP 5888##] : AGRONETBIZ : SESSION EXPIRED : TERAS...
- Deployed to Production [18.06.2021]
Root cause: Caused by Missing field in Viewbean
Solution: Add Missing field ... - 14:25 Support #11994 (Closed - End of life cycle): [SCP ID :##5887##] : BAM - RIB TRANSACTION ENQUIRY U...
- Deployed [18.06.2021]
- 14:25 Support #11994 (New - Begin Life Cycle): [SCP ID :##5887##] : BAM - RIB TRANSACTION ENQUIRY UNABL...
- 14:24 Support #11994 (Code Review): [SCP ID :##5887##] : BAM - RIB TRANSACTION ENQUIRY UNABLE TO SELECT...
- 11:34 Support #11994 (Finished Development): [SCP ID :##5887##] : BAM - RIB TRANSACTION ENQUIRY UNABLE ...
- Root cause: Caused by new JS implemented to accommodate QR CR. Seems old JS version 1.6.1 new JS 2.1.1. I
...
June 18, 2021
- 10:58 Support #11995 (Closed - End of life cycle): [SCP 5888##] : AGRONETBIZ : SESSION EXPIRED : TERAS...
- Hi,
Kindly attend below request:
Customer unable to create single user due an error " you have left the browser i... - 10:58 Support #11994 (Closed - End of life cycle): [SCP ID :##5887##] : BAM - RIB TRANSACTION ENQUIRY U...
- Hi,
Kindly attend below request:
Contact center unable to select transaction date on RIB transaction enquiry usin...
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