B - Production Support » Agrobank Support

August 13, 2021

17:15 Support #12191: [SCP ID :##5949##] : special char in customer_name_2

Dear Stephanie,
Kindly assist.
Thanks. Zahir Abd Latif

16:27 Support #12191 (Work Completed-End life cycle): [SCP ID :##5949##] : special char in customer_name_2

Hi,
Kindly attend below request:
please help to check mapping for MB15173 - CIF Search by Business Registration N... Zahir Abd Latif

July 30, 2021

10:06 Support #12147: [SCP ID :##5939##] : API Gateway down

CF.
Kindly help to look at this issue. Thank you Stephanie Sufrapto

09:18 Support #12147 (Work Completed-End life cycle): [SCP ID :##5939##] : API Gateway down

Hi,
Kindly attend below request:
Please help to check, API Gateway hit issue when the thread pool reached maximum... Zahir Abd Latif

July 28, 2021

15:12 Support #12141 (Pending SIT Deployment): [SCP ID :##5936##] : unable delete rpp favourite account...

Reported Issue:
BIB user unable to delete his favourite account and missing unsuccessful status at the result screen... Siti Balqis Othman

11:41 Support #12141 (Development / Work In Progress): [SCP ID :##5936##] : unable delete rpp favourite...

Siti Balqis Othman

11:39 Support #12141 (Work Completed-End life cycle): [SCP ID :##5936##] : unable delete rpp favourite ...

Hi,
Kindly attend below request:-
please help to check, customer not able to delete his favourite account as belo... Zahir Abd Latif

July 21, 2021

17:29 Support #12120 (Work Completed-End life cycle): [SCP ID :##5931##] : IBAM unable to access

Hi,
Kindly attend below request:
We received report that IBAM is unable to access. Kindly verify the cause for th... Zahir Abd Latif