B - Production Support » Agrobank Support

July 30, 2021

10:06 Support #12147: [SCP ID :##5939##] : API Gateway down

CF.
Kindly help to look at this issue. Thank you Stephanie Sufrapto

09:18 Support #12147 (Work Completed-End life cycle): [SCP ID :##5939##] : API Gateway down

Hi,
Kindly attend below request:
Please help to check, API Gateway hit issue when the thread pool reached maximum... Zahir Abd Latif

July 28, 2021

15:12 Support #12141 (Pending SIT Deployment): [SCP ID :##5936##] : unable delete rpp favourite account...

Reported Issue:
BIB user unable to delete his favourite account and missing unsuccessful status at the result screen... Siti Balqis Othman

11:41 Support #12141 (Development / Work In Progress): [SCP ID :##5936##] : unable delete rpp favourite...

Siti Balqis Othman

11:39 Support #12141 (Work Completed-End life cycle): [SCP ID :##5936##] : unable delete rpp favourite ...

Hi,
Kindly attend below request:-
please help to check, customer not able to delete his favourite account as belo... Zahir Abd Latif

July 21, 2021

17:29 Support #12120 (Work Completed-End life cycle): [SCP ID :##5931##] : IBAM unable to access

Hi,
Kindly attend below request:
We received report that IBAM is unable to access. Kindly verify the cause for th... Zahir Abd Latif

July 15, 2021

16:58 Support #12113 (Pending SIT Deployment): [SCP ID :##5927##] : QR RPP - SMS

Root Cause:
The issue is due to the mobile number having the symbol "+".
Solution given was:
API will remove "+"... Siti Balqis Othman

16:25 Support #12113 (Work Completed-End life cycle): [SCP ID :##5927##] : QR RPP - SMS

Hi,
Kindly attend below request:
currently we are in the midst of testing SMS for QR pay. However we are facing s... Zahir Abd Latif