Activity

From December 22, 2021 to January 20, 2022

17:21 Support #12758 (Pending Customer Feedback): [SCP D :##6112##] : ERROR IN AGRONETBIZ (FIXED DEPOSI...: Found there is an AB response from HOST. waiting Bank confirm the 3005371000032537 is FD account number or FD group n... Stephanie Sufrapto
17:20 Support #12757 (Pending Customer Feedback): [SCP ID :##6111##] : BIB FTL - session expired: From the log we found the user only requested the TAC. If there is an issue after requesting the TAC we expect Verify... Stephanie Sufrapto
17:17 Support #12726 (Work Completed-End life cycle): [SCP ID :##6095##] : PADIBERAS NASIONAL - BULK PA...: Based on the log these 2 batch jobs happened to receive an error Host Connection Failed during confirmation.
As per... Stephanie Sufrapto
09:05 Support #12753 (Work Completed-End life cycle): [SCP ID :##6107##] : Request query to change comp...: Bank had have executed the query to production on 14/1/2022 at 7.21 PM and verified by Business user. Siti Balqis Othman

16:51 Support #12758 (Pending Customer Feedback): [SCP D :##6112##] : ERROR IN AGRONETBIZ (FIXED DEPOSI...: Hi,
Kindly attend below request:-
Please help to check why customer unable to view details FD acc no. 3005371000... Zahir Abd Latif
16:07 Support #12757 (Work Completed-End life cycle): [SCP ID :##6111##] : BIB FTL - session expired: Hi,
Kindly attend below request:-
Please help to check.
1)Unsuccessful FTL for singleuser ( Safuan9890 )
... Zahir Abd Latif

17:54 Support #12753 (Pending Prod Deployment): [SCP ID :##6107##] : Request query to change company name: Already deliver the query patch to Izzati. Siti Balqis Othman
17:03 Support #12753 (Work Completed-End life cycle): [SCP ID :##6107##] : Request query to change comp...: Hi,
Kindly attend below request:-
Customer changed to new company name and requested to update latest company nam... Zahir Abd Latif

10:46 Support #12726 (Work Completed-End life cycle): [SCP ID :##6095##] : PADIBERAS NASIONAL - BULK PA...: Hi,
Kindly attend below request:-
Please help to check bulk payment transaction below. Status failed at BIB but p... Zahir Abd Latif
09:56 Bug #12713 (Work Completed-End life cycle): [SCP ID :##6084##] : Merchant QR Code Error - Decode ...: Hi Zahir,
The fixes has been migrated to production on 05/01/2022 under Migration ID 175. Siti Balqis Othman

17:16 Bug #12713 (Pending SIT Deployment): [SCP ID :##6084##] : Merchant QR Code Error - Decode value T...: Root Cause:
After investigating, we found that the saved category code in the database is not correct. The stored ca... Siti Balqis Othman

11:09 Bug #12713 (Investigation): [SCP ID :##6084##] : Merchant QR Code Error - Decode value Too Short: Siti Balqis Othman
09:49 Bug #12713 (Work Completed-End life cycle): [SCP ID :##6084##] : Merchant QR Code Error - Decode ...: Hi Bal,
Kindly attend below request.... Nurul Akmal

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B - Production Support » Agrobank Support