B - Production Support » Agrobank Support

December 15, 2021

13:36 Support #12688 (Work Completed-End life cycle): [SCP ID :##6065##] : Agrobank FPX Success Rate issue

Hi,
Kindly attend below request:-
We received information from DBD team that current FPX success rate was not mee... Zahir Abd Latif

December 08, 2021

13:05 Support #12670 (Pending SIT Deployment): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRUCTION D...

Hi Team,
Below is root cause and solution given to Customer.
Root cause:
The sender name is updated in the ben... Siti Balqis Othman

13:03 Support #12670 (Development / Work In Progress): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTR...

Siti Balqis Othman

11:37 Support #12670 (Investigation): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRUCTION DETAIL : F...

Siti Balqis Othman

11:36 Support #12670 (Work Completed-End life cycle): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRU...

Hi,
Kindly attend below request:-
Subject : AGRONETBIZ : STANDING INSTRUCTION DETAIL : FC UNGGUL SDN BHD : MY05... Zahir Abd Latif

December 01, 2021

11:50 Support #12645 (Pending Customer Feedback): [SCP ID :##6048##] : New BPS - Bernas bulk payment-re...

Root cause:
The current error description is derived from column reject reason.
The solution given was:
As disc... Siti Balqis Othman

11:15 Support #12645 (Work Completed-End life cycle): [SCP ID :##6048##] : New BPS - Bernas bulk paymen...

Hi,
Kindly attend below request:
Bernas complaint unable to see the rejected reason (ID No invalid) for one of th... Zahir Abd Latif