B - Production Support » Agrobank Support

July 04, 2022

15:36 Support #13088 (Closed - End of life cycle): [SCP ID :##6339##] : AGRONetBIZ - INQUIRY MODULE ABL...

Hi,
Kindly attend below request:-
Based on checking, we notice that Company tag with Inquiry Module is still able... Zahir Abd Latif

15:06 Support #13087 (New - Begin Life Cycle): [SCP ID :##6338##] : AGRONETBIZ : UNABLE TO APPROVE TRAN...

Hi,
Kindly attend below request:-
Customer had performed 2 transaction today, 1 of the transaction successfully b... Zahir Abd Latif

June 27, 2022

16:07 Support #13081: [SCP ID :##6331##] : login error count issue

RIB:
Finding: IB throws error message "invalid username and password" when password text box is empty.
Root cau... Siti Balqis Othman

16:05 Support #13081 (Pending SIT Deployment): [SCP ID :##6331##] : login error count issue

Siti Balqis Othman

14:04 Support #13081 (Development / Work In Progress): [SCP ID :##6331##] : login error count issue

Siti Balqis Othman

13:01 Support #13081 (Closed - End of life cycle): [SCP ID :##6331##] : login error count issue

Hi,
Kindly attend below request:-
Please help to check on the error count checking for RIB & BIB login. We found ... Zahir Abd Latif

June 21, 2022

11:13 Support #13064 (Investigation): [SCP ID :##6318##] : FPX error 1A

Siti Balqis Othman

10:02 Support #13064 (Work Completed-End life cycle): [SCP ID :##6318##] : FPX error 1A

Hi,
Kindly attend below request:-
Understood from DBD that we having too many 1A transaction for FPX. I have extr... Zahir Abd Latif

June 20, 2022

11:46 Support #12869 (Work Completed-End life cycle): [SCP ID :##6203##] : IBAM - Keep loading

*Finding:* We found JDBC connection error as below
[3/16/22 12:41:58:008 SGT] 0000015b SystemOut O [16/03/2022... Siti Balqis Othman

11:32 Support #11612 (Work Completed-End life cycle): [SCP ID :##5798##] : Jompay transaction rejected

Migrated to production on 17/06/2022. Can close this ticket Siti Balqis Othman

11:29 Support #12875 (Work Completed-End life cycle): [SCP ID :##6209##] : SMS truncated

Migrated to production on 17/06/2022. Can close this ticket Siti Balqis Othman

11:29 Support #12875 (Development / Work In Progress): [SCP ID :##6209##] : SMS truncated

Siti Balqis Othman

11:28 Support #12996 (Work Completed-End life cycle): [SCP ID :##6276##] : SESSION EXPIRED AGRONETBIZ ...

Migrated to production on 17/06/2022. Can close this ticket
Finding:
Based on the log given, the DuitNow transac... Siti Balqis Othman

11:23 Support #13009 (Work Completed-End life cycle): [SCP ID :##6282##] : AGRONetBIZ Issue : Agrobank ...

Migrated to production on 17/06/2022. Can close this ticket Siti Balqis Othman